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- Tasks: Lead a team in delivering exceptional service at a luxury private members' club.
- Company: Join Home House, London's exclusive and prestigious private members' club.
- Benefits: Competitive salary, health insurance, gym discounts, and complimentary meals on duty.
- Why this job: Elevate your hospitality career in a vibrant and opulent environment.
- Qualifications: Passion for service, strong communication skills, and previous experience in luxury settings.
- Other info: Flexible evening shifts with opportunities for career advancement and ongoing training.
The predicted salary is between 36000 - 60000 £ per year.
Do you strive to deliver excellence in an atmosphere of luxury and sophistication?
Home House, the epitome of elegance and prestige, is seeking a dynamic individual to join our team as a Supervisor.
Why Home House?
Join our family:
Become part of a team that prides itself on delivering unparalleled experiences and setting the standard for luxury hospitality.
Career growth:
Elevate your career in hospitality within a renowned establishment, with opportunities for advancement and skill development.
Prestigious environment:
Work in one of London's most exclusive private members' clubs in an opulent setting.
Exceptional standards:
Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.
Vibrant atmosphere:
Immerse yourself in the unique energy of Home House.
Your purpose
● Deputise in the absence of the Departmental Manager.
● Ensure our Standard Operating Procedures are followed consistently in order to maintain our standards of guest service.
● Have complete knowledge of facilities, room rates, promotions and hours of operation across both Houses so that you and the team can positively approach bedroom, room service and F&B outlet sales opportunities.
● Handle all guest enquiries and special requests to standard.
● Ensure the atmosphere of the area you are working in compliments the time of day / night (lighting, music, furniture) and maintain its general upkeep / cleanliness.
● Ensure you and the team positively approach sales opportunities in order to maximise revenue by making informed recommendations based on in-depth knowledge of the menus (including preparation techniques and accompaniments).
● Ensure all sales transactions follow company procedures.
● Report any faulty equipment, machinery and service-ware correctly.
● Ensure the area you are working in is closed and secured at the end of each night shift.
● Encourage and respond to guest feedback accordingly.
About you
● Flexibility to work in a guest-facing role, commonly during the evenings when the House comes alive.
● A passion for delivering exceptional service with a flair for hospitality.
● Strong communication skills and the ability to lead a team.
● Ability to thrive in a fast-paced environment while maintaining professionalism and composure.
● Impeccable presentation and attention to detail.
● Previous experience in a private members club, five-star hotel or similar luxury environment is preferred.
In return, what do we offer?
● A supportive and inclusive work environment where your contributions are valued.
● Opportunities for career advancement and ongoing training.
● Competitive salary and pension.
● Private health insurance and Employee Assistance scheme.
● Gym and retail discounts.
● 50% taxi contribution for late-night shifts.
● Complimentary meals on duty.
● In-House experiences at both Home House and Home Grown.
● Wagestream.
● Full uniform is provided.
If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!
Welcome Home.
Assistant Manager - Work in an exclusive private members\' club in London (Hiring Immediately) employer: Home House
Contact Detail:
Home House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Work in an exclusive private members\' club in London (Hiring Immediately)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might have insider info on openings at exclusive places like Home House, and a personal recommendation can go a long way.
✨Tip Number 2
Dress to impress! When you land that interview, make sure you’re looking sharp and embodying the elegance of the role. First impressions matter, especially in a luxury environment.
✨Tip Number 3
Show your passion for hospitality! During interviews, share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate your commitment to exceptional service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Assistant Manager - Work in an exclusive private members\' club in London (Hiring Immediately)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for delivering exceptional service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV to the Role: Make sure your CV highlights relevant experience in luxury environments or private members' clubs. We’re looking for specific examples of how you've excelled in similar roles, so don’t hold back on showcasing your achievements!
Be Professional Yet Personal: While we appreciate professionalism, we also love a bit of personality! Don’t be afraid to let your unique voice come through in your application. Show us who you are and why you’d be a great fit for our vibrant team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Home House!
How to prepare for a job interview at Home House
✨Know Your Venue
Before the interview, take some time to research Home House. Familiarise yourself with its history, values, and the unique atmosphere it offers. This will not only show your genuine interest but also help you tailor your responses to align with their commitment to luxury and exceptional service.
✨Showcase Your Service Skills
Prepare to discuss specific examples from your past experiences that highlight your ability to deliver outstanding service. Think about situations where you went above and beyond for a guest or handled a challenging request. This will demonstrate your passion for hospitality and your readiness to thrive in a fast-paced environment.
✨Dress to Impress
Given the prestigious nature of Home House, your presentation is key. Dress smartly and ensure your grooming reflects the high standards expected in a luxury setting. This will not only make a great first impression but also show that you understand the importance of impeccable presentation.
✨Engage with Enthusiasm
During the interview, let your personality shine through! Show enthusiasm for the role and the opportunity to be part of a dynamic team. Ask thoughtful questions about the club and its operations, as this will reflect your eagerness to contribute positively to the vibrant atmosphere at Home House.