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For Companies At a Glance
- Tasks: Drive membership acquisition and retention while engaging with a vibrant community.
- Company: Home Grown is a unique club where entrepreneurs and innovators connect and thrive.
- Benefits: Enjoy a competitive salary, generous commission, private health insurance, and gym discounts.
- Why this job: Join a groundbreaking community with opportunities for career growth and skill development.
- Qualifications: Sales experience and a proactive attitude towards membership engagement are essential.
- Other info: Immediate hiring; be part of an innovative atmosphere that values your contributions.
The predicted salary is between 36000 - 60000 £ per year.
Home Grown is not your typical Club – it’s where business meets unusual: entrepreneurs, investors and innovators converge to redefine what it means to network and connect. As a Membership Sales Executive, you will be at the heart of our groundbreaking community.
Why Home Grown?
- Unique environment: Home Grown is the first of its kind.
- Join our family: Become part of the lifeblood of our Club – we are not just a venue; we are a lifestyle.
- Career growth: Elevate your career within a renowned establishment, with opportunities for advancement and skill development.
- Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.
- Innovative atmosphere: Immerse yourself in the exciting energy of Home Grown.
What are we looking for?
Sales and Community
- Drive membership acquisition: new enquiries, show-arounds, general enquiries, application process.
- Work fluently, using initiative on best practices and sales workflows including the PeopleVine CRM.
- Make proactive sales calls to qualified leads to introduce the community and establish the needs of the prospective member.
- Maintain clear and consistent messaging in line with the club’s core values, brand narrative and sales goals.
- Follow the Membrane sales process to target prospective members.
- Attend weekly sales meetings to provide an update on progress with regard to sales workflows.
- Use the existing CRM and reporting structure to provide detailed monthly updates on all sales activity in line with sales workflows.
- Attend member events to meet with existing members and identify future prospects.
- Attend external networking events to increase awareness of the club and target potential new members.
- Develop relationships with members and potential members with a view to forming recommendations to improve the membership experience.
- Collate and share membership feedback.
- Proactively suggest ideas for new events, societies and parties that both develop the membership experience and drive club revenue and profitability.
- Ensure that the processes to safeguard and protect the security and integrity of the customer database are followed under GDPR guidelines.
Membership Retention
- Work to agreed monthly, quarterly and annual renewal targets.
- Handle prospective and existing members in such a way that sales and profitability are maintained.
- Maintain the renewals tracker and update on member renewals/leavers weekly.
- Support the member transition to auto-renewals.
- Ensure the Management team are aware of any member’s specific feedback or requirements.
- Ensure the phones are covered at all times and make the Reception team aware if everyone is out of office.
- Ensure that any requests (whether verbal or written) to terminate or amend membership are dealt with efficiently and that every effort is made to retain the member.
- Deal with complaints calmly and tactfully and suggest a reasonable course of action to resolve any complaints.
Financial
- Remain within annual departmental budgets and plans.
- Follow the Club’s processes and procedures at all times.
In return, what do we offer?
- A supportive and inclusive work environment where your contributions are valued.
- Generous commission scheme.
- Opportunities for career advancement and training, including access to exclusive events and networking.
- Competitive salary and pension.
- Private health insurance and Employee Assistance scheme.
- Gym and retail discounts.
- Complimentary meals on duty.
- In-House experiences at both Home Grown and Home House.
- Wagestream.
If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you! Welcome Home.
Membership Acquisition Consultant (Hiring Immediately) employer: Home Grown Club
Contact Detail:
Home Grown Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Acquisition Consultant (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Home Grown's unique culture and values. Understanding their commitment to excellence and community will help you align your approach during interviews and networking events.
✨Tip Number 2
Network proactively by attending industry-related events and engaging with potential members. This will not only increase your visibility but also demonstrate your commitment to building relationships, which is crucial for this role.
✨Tip Number 3
Get comfortable with using CRM systems like PeopleVine. Being able to discuss your experience or willingness to learn about such tools can set you apart as a candidate who is ready to hit the ground running.
✨Tip Number 4
Prepare to discuss innovative ideas for membership events or initiatives that could enhance the member experience. Showing that you can think creatively about driving engagement will resonate well with the hiring team.
We think you need these skills to ace Membership Acquisition Consultant (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Membership Acquisition Consultant at Home Grown. Tailor your application to highlight relevant experiences that align with their needs.
Craft a Compelling CV: Your CV should reflect your sales experience and ability to build relationships. Emphasise any previous roles where you've successfully driven membership or sales, and include metrics to showcase your achievements.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the unique environment at Home Grown. Mention specific aspects of the job description that resonate with you and explain how your skills can contribute to their innovative atmosphere.
Highlight Your Initiative: Demonstrate your proactive approach in your application. Mention any past experiences where you've taken the initiative to improve processes or drive sales, as this aligns with the role's requirements for using best practices and workflows.
How to prepare for a job interview at Home Grown Club
✨Understand the Unique Environment
Familiarise yourself with Home Grown's unique concept and community. Be ready to discuss how your skills and experiences align with their innovative atmosphere and commitment to excellence.
✨Showcase Your Sales Skills
Prepare to demonstrate your sales acumen, particularly in membership acquisition. Think of examples where you've successfully driven sales or built relationships, and be ready to share these during the interview.
✨Emphasise Community Engagement
Highlight your ability to connect with people and build relationships. Discuss any past experiences where you’ve engaged with a community or networked effectively, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding member retention and handling complaints. Prepare scenarios where you’ve successfully resolved issues or improved customer experiences.
