Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
About the role
Salary £32,000 plus 34 days leave, rising to 39, and 2 paid volunteering days each year.
Home, a place where you belong
Youll shape safe, welcoming neighbourhoods where people feel proud to live. This is a role where your decisions matter, your relationships count, and your days are never the same. If you enjoy being out in communities, solving problems early, and working with people who genuinely care, this is a move that gives you purpose, trust, and the space to do your best work.
What youll do
Build trusted relationships with customers across your patch and local communities.
Take ownership of housing issues from first contact through to resolution.
Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
Carry out estate inspections and work with contractors to keep homes compliant.
Work with partners to support customers and protect income for reinvestment.
Why join us
Youll be supported by great people in our fabulous Home Group culture, where kindness, collaboration, and doing the right thing matter. Youll have room to grow, try new things, and build a long-term career, with learning encouraged at every stage. Youll be trusted to work in a way that suits you, while making a real difference every day. Be part of one of the UKs Great Places to Work! We cant offer a CoS for this role.
You have
You have experience in housing management or a similar customer focused role.
You have confidence managing anti-social behaviour and complex customer situations.
You have knowledge of housing law, safeguarding, and sustaining tenancies.
You have strong organisation skills and take ownership from start to finish.
You have a full driving licence and access to a vehicle.
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Working hours Monday to Friday 9. with some level of flexibility. xgikmsk
Hybrid role where you will be mostly community based with the ability to work from our Reading office for anchor days where we all meet as a team on Wednesday's and some allowance for a bit of home working.
You'll be joining a small but perfectly formed friendly group of
Please click on the apply button to read the full job description
Housing Manager in Woodley employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.
