Support Worker

Support Worker

Ipswich Temporary No home office possible
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At a Glance

  • Tasks: Support customers with mental health needs to live independently and achieve their goals.
  • Company: Join a top-rated workplace that values diversity and teamwork.
  • Benefits: Earn £12.60 per hour, enjoy 34 days leave, and access health cash plans.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Passion for helping others and experience in care or support roles.
  • Other info: Flexible working hours and a supportive team environment.

Support Worker
East Ipswich
Temporary (March 2026),
1 x part time (18hpw) and 1 x part time (32hpw), rota working
Earn £12.60 per hour (£24,638 per annum) [pro rata] and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer\’s life for the better? As our Support Worker, you\’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You\’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as our Support Worker

  • Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
  • Supporting customers with severe and enduring mental health diagnoses who may also have a substance misuse issue and/or a mild learning disability.
  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
  • Cuppas, chats and catch ups. There\’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You\’ll do that here, working for one of the Top Ten Great Places to Work in the UK!
You bring

  • Passion to support our customers to live their best life, working together with an eye for detail
  • Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children
  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach
  • Recognise every customer is different and you\’re able to adopt a flexible, personal approach, listening to customers to understand their needs

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review
Our team
You\’ll join Manager Elle and our Ipswich East team, we\’re super passionate about what we do! We\’re really proud of how well we work as a small team supporting each other and our customers to being able to successfully move on their brighter futures. We\’re a supportive bunch and like to have lunch together.
Job details

  • Where we\’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
  • Manage your own diary
  • We do get together regularly in the daytime for training and team meetings.
  • Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
  • You\’ll need an Enhanced DBS check done and we pay for that.

A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work !
What\’s in it for you?

  • 34 days leave (including bank hols and a \”me day\” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
  • Health cash plan saving you from £1140 per annum. We\’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course!), when you\’re ready for the next step in your career, you can grow with us!
  • Colleagues really matter to us, that\’s why we\’re the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
  • Learn more about our benefits on our website.

Find out more
Click APPLY NOW to see our Support Worker Job Description , find out about us and for help to apply . S ometimes we close a job early, so don\’t delay or you might miss out.
Finally, do let us know if there\’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk .
Central Supported Portfolio 703

Support Worker employer: Home Group

At Home Group, we pride ourselves on being a supportive and empowering employer, where our team of passionate Support Workers in East Ipswich can truly make a difference in the lives of our customers with complex mental health needs. With flexible working arrangements, generous benefits including a health cash plan and 34 days of leave, and a strong focus on employee growth and wellbeing, we create an inclusive environment that fosters personal and professional development. Join us and be part of a team that values your individuality and commitment to helping others thrive.
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Contact Detail:

Home Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker

Tip Number 1

Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!

Tip Number 2

Practice makes perfect! Grab a friend or family member and do a mock interview. This will help you get comfortable with common questions and allow you to showcase your passion for supporting others. Remember, confidence is key!

Tip Number 3

Show your personality! When you're in the interview, let your genuine self shine through. Share personal stories that highlight your experience in care and how you've made a difference in someone's life. They want to see the real you!

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that can set you apart from other candidates!

We think you need these skills to ace Support Worker

Empathy
Communication Skills
Problem-Solving Skills
Flexibility
Resilience
Attention to Detail
Ability to Work Independently
Experience in Care
Understanding of Mental Health Needs
Risk Assessment
Support Planning
Goal Setting
Team Collaboration
Technology Proficiency

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting others shine through. Share personal experiences that highlight your commitment to helping people live their best lives, especially those with complex needs.

Tailor Your Application: Make sure to tailor your application to the specific role of Support Worker. Use keywords from the job description, like 'independence' and 'mental health', to demonstrate that you understand what we're looking for.

Be Yourself: We want to know the real you! Don’t be afraid to show your personality in your application. Highlight your unique approach to care and how you connect with customers on a personal level.

Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Home Group

Know Your Stuff

Before the interview, make sure you understand the role of a Support Worker inside out. Familiarise yourself with the responsibilities mentioned in the job description, like assisting customers with daily living tasks and carrying out risk assessments. This will help you answer questions confidently and show that you're genuinely interested.

Share Personal Experiences

Think about your past experiences, whether in professional care roles or personal situations, where you've supported others. Be ready to share specific examples that highlight your ability to empathise, remain calm under pressure, and adapt to different needs. This will demonstrate your passion for helping customers live their best lives.

Ask Thoughtful Questions

Prepare some questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they support staff wellbeing. Asking insightful questions shows that you're engaged and serious about the role, plus it gives you a chance to see if the company is the right fit for you.

Show Your Team Spirit

Since the role involves working closely with colleagues and customers, emphasise your teamwork skills. Share examples of how you've collaborated with others in the past, whether in a work setting or through volunteering. Highlighting your ability to work well in a team will resonate with the supportive culture they promote.

Support Worker
Home Group
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