At a Glance
- Tasks: Support customers with complex needs to develop independent living skills.
- Company: Join a caring team at Home Group, dedicated to making a difference.
- Benefits: Enjoy flexible hours, 34 days leave, health cash plan, and high street discounts.
- Why this job: Make a positive impact daily while working in a diverse and inclusive environment.
- Qualifications: Passion for helping others, experience in support planning, and ability to work independently.
- Other info: Regular training, team meetings, and opportunities for career growth await you!
The predicted salary is between 25838 - 25838 ÂŁ per year.
Permanent, Full Time (37.5 hpw)
Pay ÂŁ13.21 per hour (Salary ÂŁ25,838 per annum)
Teesside and Cleveland
We can’t offer a CoS for this role
Home, a place where you belong
Come and join Home Group, the place to build a career you’ll be proud of!
What’s in it for you?
- 34 days leave (including bank holidays and a “me day”)
- Paid time off for volunteering
- MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to ÂŁ1140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
What You’ll Do
- Create support plans and coordinate a small team of Support Workers.
- Work across Teesside with a variety of customers.
- Support daily living skills (meals, shopping, budgeting, tenancy, moving to independence).
- Carry out risk assessments, goal setting, planning, and reviews.
- Build strong relationships, time for chats, collaboration, and not rushing between customers.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
- Passion for supporting customers to live their best life, with teamwork and attention to detail.
- Experience in person-centred support planning and guiding colleagues to follow plans.
- Skilled coordinating and assessing customer referrals.
- The ability to work independently, stay calm under pressure, and remain resilient.
- Access to a vehicle with business insurance (mileage paid).
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Shifts run Monday to Sunday, between 7:30am–10:30pm, including some weekends.
- Occasional sleep-ins and waking nights required.
- Some lone working, but regular team meetings and training provided.
- Use technology for support plans, online learning, and team collaboration.
- Enhanced DBS check required (paid for by us).
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. You can even learn more about our benefits on our website.
Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk
Work Locations
Stockton on Tees (Halifax House)
Closing Date
- Feb.26, 11:59:00 PM
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Support Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of the diverse customer base in Teesside. Understanding the local community and its challenges will help you connect better during interviews and demonstrate your commitment to supporting customers effectively.
✨Tip Number 2
Highlight any previous experience you have in creating person-centred support plans. Be ready to discuss specific examples of how you've successfully coordinated support for individuals with complex needs, as this will show your capability for the role.
✨Tip Number 3
Prepare to discuss your approach to risk assessments and goal setting. Being able to articulate your methods and thought processes will demonstrate your expertise and reassure the hiring team of your ability to handle the responsibilities of the position.
✨Tip Number 4
Show your enthusiasm for working in a diverse and inclusive environment. Research StudySmarter's culture and values, and be ready to share how you can contribute to fostering an inclusive atmosphere for both colleagues and customers.
We think you need these skills to ace Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Support Coordinator. Tailor your application to highlight relevant experiences that align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in creating person-centred support plans and coordinating customer referrals. Use bullet points for clarity and focus on achievements that demonstrate your ability to support customers effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting customers and how your skills can make a positive impact. Mention specific examples from your past experiences that showcase your ability to work independently and handle pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Home Group
✨Show Your Passion for Support
Make sure to express your genuine passion for helping customers live their best lives. Share personal experiences or stories that highlight your commitment to supporting individuals with complex needs.
✨Demonstrate Your Planning Skills
Be prepared to discuss your experience in creating person-centred support plans. Bring examples of how you've successfully coordinated support for others and the positive outcomes that resulted from your planning.
✨Highlight Your Resilience
Working in this role can be challenging, so it's important to convey your ability to stay calm under pressure. Share specific instances where you've managed difficult situations effectively and maintained a positive attitude.
✨Familiarise Yourself with Technology
Since proficiency with technology is essential for this role, brush up on any relevant tools or software you might use for support planning and collaboration. Mention any experience you have with similar technologies during the interview.