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- Tasks: Support customers aged 16-35 to live independently and develop essential life skills.
- Company: Home Group is a top-rated employer focused on empowering individuals and creating supportive communities.
- Benefits: Enjoy 34 days leave, health cash plans, discounts, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in support planning and a passion for helping others are essential.
- Other info: Flexible working hours and a vibrant team culture await you!
The predicted salary is between 25838 - 36200 £ per year.
Join to apply for the Support Coordinator role at Home Group in Brandon, Durham. This is a permanent, full-time position (37.5 hours per week) with a salary of £25,838 and great benefits including a Health Cash Plan.
As our Support Coordinator, you will provide the support required for customers to develop the skills needed to live independently in the community. Our service provides accommodation to customers aged 16–35 who are either homeless or at risk of homelessness. You will also contribute towards making your service a ‘Great Place to Work’ for our colleagues.
Typical day as a Support Coordinator:
- Work with a team of Support Coordinators to deliver a high-quality service that meets or exceeds Home Group KPIs and OFSTED standards.
- Support customers with varied needs including mental health issues, housing-related support, and complex needs.
- Create and update support plans and risk assessments with customers.
- Assist customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation.
- Ensure properties are well maintained, clean, and homely.
- Engage in meaningful interactions with customers and collaborate with colleagues.
You have:
- Experience of creating person-centred support plans, risk assessments, and reviews.
- Experience of coordinating and assessing customer referrals.
- The ability to work on your own initiative and remain calm under pressure.
- The confidence to challenge behaviours misaligned to our values.
- An understanding of where our customers are in their life and a passion to advocate for them.
- Experience of delivering support in a housing or care environment.
- A vehicle insured for business purposes.
Job details:
- The service is staffed 24 hours a day, 7 days a week.
- You will work on a 4-week rolling rota, including weekends and bank holidays.
- Occasionally, there may be a requirement for flexible hours to meet the needs of our customers.
- Basic knowledge of Microsoft Word and Excel is essential.
- You will need an Enhanced DBS check, which we will pay for.
What’s in it for you?
- 34 days leave (including bank holidays and a “me day”) increasing to 39, plus time off for volunteering.
- Health cash plan saving you from £1,140 per annum.
- Over 800 high street discounts on groceries, holidays, and days out.
- Generous pension scheme with life insurance of 3x salary.
- Opportunities for career growth.
- Colleague wellbeing support available.
Click APPLY NOW to view the Support Coordinator Job Description and for help to apply.
Support Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of the customer demographic you'll be working with. Understanding the challenges faced by young people aged 16-35 who are homeless or at risk will help you connect better during interviews and demonstrate your passion for supporting them.
✨Tip Number 2
Network with professionals in the housing and support sector. Attend local events or join online forums to meet others in the field. This can provide valuable insights and potentially lead to referrals or recommendations when applying for the Support Coordinator role.
✨Tip Number 3
Showcase your experience with person-centred support plans and risk assessments in conversations. Be prepared to discuss specific examples of how you've successfully supported individuals in similar situations, as this will highlight your suitability for the role.
✨Tip Number 4
Research Home Group's values and recent achievements, such as their Ofsted registration. Being knowledgeable about the organisation will allow you to tailor your discussions and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Coordinator position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience in creating person-centred support plans and working with individuals facing challenges. Use specific examples to demonstrate your skills and how they relate to the role.
Showcase Your Passion: Express your passion for supporting customers in their journey towards independence. Share personal anecdotes or motivations that illustrate why you want to work in this field and how you can contribute to making a positive impact.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supportive role.
How to prepare for a job interview at Home Group
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Support Coordinator. Be prepared to discuss how your experience aligns with the specific tasks mentioned, such as creating support plans and working with customers facing various challenges.
✨Show Empathy and Passion
This role requires a genuine passion for helping others. During the interview, share personal stories or experiences that demonstrate your empathy and commitment to supporting individuals in need, especially those at risk of homelessness.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging behaviours. Think of examples from your past experiences where you successfully managed difficult situations or supported someone in crisis.
✨Highlight Teamwork Skills
Since you'll be working closely with a team of Support Coordinators, it's important to showcase your teamwork abilities. Discuss instances where you've collaborated effectively with colleagues to achieve common goals or improve service delivery.