At a Glance
- Tasks: Support customers with mental health needs to live independently and create personalised support plans.
- Company: Home Group is a top-rated workplace focused on supporting individuals facing mental health challenges.
- Benefits: Enjoy 34 days of leave, health cash plans, and over 800 discounts on everyday essentials.
- Other info: Join a friendly team that values diversity and offers opportunities for career growth.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Passion for helping others, experience in coordinating services, and a flexible, personal approach.
The predicted salary is between 20800 - 25800 £ per year.
Join to apply for the Support Coordinator role at Home Group Toward Road, Sunderland. Permanent, Full Time (37.5 hpw). Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan.
Home, a place where you belong. Want to be part of a team that are here for our customers experiencing mental health & homelessness? The service provides person centred support to those with complex mental health needs to develop their skills to live more independently in the community. You’ll make a difference every day to our customers' lives, enabling them to achieve their aspirations.
Typical day as our Support Coordinator:
- Creating person centred support plans with our customers, working with our clinicians to develop customers Risk Management Plans.
- Supporting customers with independent living skills such as budgeting, maximising customers' income, cooking, engaging with external services.
- Promoting Home Group’s values within your team.
- Working in close collaboration with local authority, NHS mental health teams, safeguarding teams and housing option teams.
You bring:
- Passion to support customers to live their best life, working together with an eye for detail.
- Experience of coordinating and signposting to internal and external services.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs.
Our team:
You’ll join Jodie Senior Client Service Manager and Michaela our Client Service Manager. We’re super passionate about what we do! We’re really proud of the service as it is unique to the area of Sunderland. We’re a supportive bunch and like to have cuppas and chats.
Job details:
- Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- Working to a set rota pattern of day shifts, including weekends and Bank Holidays.
- Able to use technology to update outcome spreadsheets, complete online learning and to collaborate with colleagues and our stakeholders within the city.
- You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong. Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
- 34 days leave (including bank holidays and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out.
- We Grow Our Own colleagues; when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more: Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Work Locations: Sunderland (Toward Road)
Closing Date: Jun. 25, 11:59:00 PM
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Non-profit Organizations
Support Coordinator in North East employer: Home Group
Home Group is an exceptional employer, dedicated to making a meaningful impact in the lives of customers experiencing mental health challenges and homelessness. With a supportive work culture that values diversity and personal growth, employees enjoy generous benefits including a health cash plan, extensive leave options, and opportunities for career advancement. Located in Sunderland, our team thrives on collaboration and camaraderie, ensuring that every day is fulfilling as we work together to empower our customers to live independently.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coordinator in North East
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing mental health issues and homelessness. Understanding these complexities will help you connect better with potential employers and demonstrate your passion for supporting customers.
✨Tip Number 2
Network with professionals in the mental health and housing sectors. Attend local events or join online forums to meet people who can provide insights into the role and possibly refer you to opportunities at Home Group.
✨Tip Number 3
Showcase your ability to work collaboratively by discussing any past experiences where you've successfully partnered with various stakeholders, such as local authorities or healthcare teams. This will highlight your readiness for the collaborative nature of the Support Coordinator role.
✨Tip Number 4
Prepare to discuss how you would create person-centred support plans. Think about examples from your past where you've tailored support to meet individual needs, as this is a key aspect of the job at Home Group.
We think you need these skills to ace Support Coordinator in North East
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Support Coordinator position. Highlight key skills such as coordinating services, supporting independent living, and working with mental health teams.
Tailor Your CV:Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles where you supported individuals with mental health needs or coordinated services.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by customers experiencing mental health issues. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application:Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Support Coordinator role.
How to prepare for a job interview at Home Group
✨Show Your Passion for Support
Make sure to express your genuine passion for helping customers with mental health and homelessness issues. Share personal experiences or motivations that drive you to support others, as this role is all about making a difference in people's lives.
✨Demonstrate Flexibility and Adaptability
Highlight your ability to adapt to different situations and customer needs. Discuss examples where you've successfully tailored your approach to meet individual requirements, as this is crucial for creating person-centred support plans.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle challenging situations. Prepare by thinking of specific scenarios from your past experiences where you coordinated services or supported individuals in crisis.
✨Familiarise Yourself with Local Services
Research local authority, NHS mental health teams, and other relevant services in Sunderland. Being knowledgeable about these resources will show your commitment to the role and your readiness to collaborate effectively with external partners.
