At a Glance
- Tasks: Support customers with housing management and tenancy issues, ensuring safe and well-maintained homes.
- Company: Join a top-rated UK employer focused on inclusion and wellbeing.
- Benefits: Earn £14.06 per hour, enjoy 34 days leave, and access 800+ discounts.
- Other info: Dynamic team environment with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and a passion for helping others.
The predicted salary is between 14.06 - 14.06 £ per hour.
Pay £14.06 per hour (£27,500 per annum) and great benefits including Health Cash Plan.
Permanent, full time (37.5 hpw), Monday to Friday 09:00 - 17:00 at Toward Road, Sunderland.
This is a great opportunity to join our team. As our Housing Lead, you'll focus on tenancy support for our customers who are experiencing mental health and homelessness, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What you'll do:
- Making sure that our customers' rooms are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customers who need our help and for maximum occupancy, you'll turn around vacant or void rooms/bed spaces/properties within set timescales.
- Ensuring we are health and safety compliant and that maintenance standards are met.
Why join us:
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's Great Places to Work!
You have:
- Experience in managing a housing caseload and handling landlord and housing management duties.
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners.
The practical bits:
- Monday to Friday 09:00 - 17:00.
- Based at 1 Toward Road in Sunderland, you'll spend the majority of your time here.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
- Engage difficult to move on customers in a person-centred way that delivers on outcomes.
- You’ll need an Enhanced DBS check done and we pay for that.
Stronger together:
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
What's in it for you?
- 34 days leave, rising to 39 (including bank holidays and a 'me day' to use for whatever you fancy).
- 800+ discounts on shops, holidays, days out, tech and more.
- Instant pay access with Stream.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Top 20 in the UK for Wellbeing.
Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply and for all our benefits. Roles can close early, so don't wait.
Housing Management Coordinator in Sunderland employer: Home Group
At Home Group, we pride ourselves on being more than just an employer; we are a community dedicated to making a meaningful impact in the lives of our customers. Located in Sunderland, our supportive work culture fosters personal and professional growth, offering extensive training and development opportunities alongside competitive benefits such as 34 days of leave and access to over 800 discounts. Join us to be part of a team that values inclusion and wellbeing, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Coordinator in Sunderland
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Home Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Home Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Home Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Housing Management Coordinator in Sunderland
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Management Coordinator role at Home Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Home Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Home Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Home Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Home Group.
