At a Glance
- Tasks: Support customers with mental health needs in managing their tenancies and maintaining safe homes.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Earn £14.06 per hour, enjoy a Health Cash Plan, and flexible part-time hours.
- Other info: Work in a supportive environment with opportunities for personal growth and development.
- Why this job: Make a real impact by helping individuals secure stable housing and improve their lives.
- Qualifications: Experience in housing management or support roles is a plus, but passion is key!
Pay £14.06 per hour and great benefits including Health Cash Plan.
Permanent, part time (1 x 25.5 hpw or 2 x 12.75 hpw), rota working East Ipswich, Suffolk, across two Mental Health Supported Housing services.
This is a great opportunity to join our team. As our Housing and Property Lead, you'll focus on tenancy support for our customers who have a mental health or ASD diagnosis, who may also have a substance misuse issue, ensuring their homes are safe and well maintained.
Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What you'll do:
- Making sure that our customers' properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies including signups and Health and Safety checks/reporting repairs.
- Working closely with Support Coordinators to oversee referrals and assessments.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms/flats ready for the next customer.
Housing Management Coordinator in Suffolk employer: Home Group
Join our dedicated team in East Ipswich, where we prioritise a supportive work culture and meaningful employee growth opportunities. As a Housing Management Coordinator, you'll not only receive competitive pay and a Health Cash Plan but also be part of a compassionate environment that values your contributions to improving the lives of those with mental health challenges. We believe in fostering a sense of belonging and pride in our work, making this an excellent place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Coordinator in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, especially those who work with mental health support. You never know who might have a lead on a job or can give you insider info about the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy support and mental health. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, share your experiences and why you care about supporting customers with mental health challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team in making a difference.
We think you need these skills to ace Housing Management Coordinator in Suffolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Management Coordinator role. We want to see how you can contribute to our mission of supporting customers with mental health needs.
Showcase Relevant Experience:When detailing your previous roles, focus on any experience you have in housing management or working with vulnerable populations. We love to see examples of how you've made a difference in similar settings!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you understand the role of a Housing Management Coordinator inside out. Familiarise yourself with tenancy support, mental health issues, and housing benefits. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Empathy
Since you'll be working with customers who may have mental health or ASD diagnoses, it's crucial to demonstrate empathy during your interview. Share examples from your past experiences where you've supported individuals in challenging situations, highlighting your ability to connect and communicate effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
✨Practice Makes Perfect
Rehearse common interview questions related to housing management and customer support. You could even do a mock interview with a friend or family member. The more comfortable you are with your answers, the more confident you'll feel during the actual interview!
