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- Tasks: Ensure customer safety, monitor buildings, and provide support during the night.
- Company: Home Group, a supportive workplace dedicated to helping vulnerable customers.
- Benefits: Earn ÂŁ13.45 ph, 34 days leave, health cash plan, and instant pay access.
- Other info: Join a diverse team and enjoy excellent training and career growth.
- Why this job: Make a real difference while working nights in a valued role.
- Qualifications: Calm under pressure with strong communication and judgement skills.
The predicted salary is between 26300 - 26300 ÂŁ per year.
Earn ÂŁ13.45 ph or Salary ÂŁ26,300 pa, and great benefits including Health Cash Plan.
Permanent, Full time (37.5 hpw) Huddersfield, Kirklees Homeless service.
Home, a place where you belong. Calling all night owls! We’re looking for a dedicated night worker who won’t fall asleep on the job! Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What’s in it for you?
- 34 days leave increasing to 39 (including bank hols and a “me day”)
- Health cash plan saving you (and your children) ÂŁ1140+ each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Instant pay access with Stream
- 800+ discounts on shops, holidays, days out, tech and more
What You’ll Do
- Walk around the building checking CCTV, fire doors and communal areas
- Greeting customers and visitors, picking up repairs or cleaning
- The first line of support for our customers when our wider team or their own support network isn’t around to help!
- Monitor and respond to incidents calmly, quickly and fairly
- Work with colleagues and partners to manage anti-social behaviour
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work!
You have:
- Calm under pressure with great communication skills
- Passion and experience in supporting others, either personally or professionally
- Good judgement and clear communication
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
Job details
- 2 week working rota (week one: Monday, Tuesday and Wednesday night – week 2: Monday, Tuesday, Wednesday and Thursday night 8.30pm – 7.15am)
- Although you’ll work nights, we do get together regularly in the daytime for training and team meetings
- Able to use technology to monitor CCTV, update records and communicate with colleagues
- You’ll need an Enhanced DBS check done (we pay for it)
Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. For reasonable adjustments email recruitment@homegroup.org.uk
Work Locations: Huddersfield (Clare Hill)
Closing Date: May.26, 11:59:00 PM
Housing Concierge in Suffolk employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge in Suffolk
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the housing or care sectors. A personal recommendation can go a long way in landing that Housing Concierge role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support and crisis management. We suggest role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your passion for helping others! During interviews, share specific examples of how you've supported vulnerable individuals in the past. This will demonstrate your commitment to the role and the values of Home Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our fantastic benefits right there.
We think you need these skills to ace Housing Concierge in Suffolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Concierge role. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: Since communication is key in this role, don’t forget to demonstrate your ability to communicate clearly and effectively in your written application. We love seeing candidates who can express themselves well!
Highlight Relevant Experience: Whether it’s personal or professional, share any experience you have in supporting others or dealing with challenging situations. We’re looking for those who can stay calm under pressure, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, so don’t miss out on this opportunity!
How to prepare for a job interview at Home Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Housing Concierge role. Familiarise yourself with the responsibilities like monitoring CCTV, greeting customers, and managing incidents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires great communication skills, prepare examples of how you've effectively communicated in past situations. Think about times when you had to support someone or resolve a conflict. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Demonstrate Calmness Under Pressure
The job involves handling complex situations, so be ready to discuss how you stay calm under pressure. Share specific examples where you managed stressful situations effectively. This will highlight your ability to maintain composure and make sound decisions when it matters most.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.