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- Tasks: Support customers in managing their tenancies and ensure their homes are safe and well-maintained.
- Company: Join a top-rated organisation focused on wellbeing and community support.
- Benefits: Enjoy 34 days of leave, health cash plan, and over 800 discounts.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in housing management and strong interpersonal skills required.
- Other info: Dynamic role with excellent training and support in a friendly team.
The predicted salary is between 25838 - 25838 ÂŁ per year.
Pay ÂŁ13.21 per hour (ÂŁ25,838 per annum, pro rata) and great benefits including Health Cash Plan. Southampton.
This is a great opportunity for a Housing Management Coordinator to join our team here in St Marys Road. As our Housing and Property Guru, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation.
What you’ll do:
- Customer group – we are in a ten-bed shared accommodation with adults with mental health and dual diagnoses.
- Make sure our customers’ properties are homes they can be proud of by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Issue and sign warning letters and notices where necessary, which may lead to attending court.
- Turn around vacant or void rooms within set timescales to maximise occupancy.
- Ensure we are health and safety compliant and that maintenance standards are met.
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- Experience in managing a housing management caseload and overseeing landlord and housing management duties.
- Know-how of re-letting rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners.
- Work pattern is based on an 8-week rolling rota. Based at our service in Southampton.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
- Enhanced DBS check – we pay for that.
What’s in it for you?
- 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), increasing to 39 days, and time off for volunteering too.
- Health cash plan saving you from ÂŁ1,140 per annum.
- We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high-street discounts on groceries, holidays and days out.
- Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues – when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing.
- Our tools and support help you when you need them.
Housing Management Coordinator in Southampton employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Coordinator in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission of providing safe and well-maintained homes. Show them you’re not just looking for any job, but this job!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy support and managing caseloads. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and making a difference in the community.
We think you need these skills to ace Housing Management Coordinator in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing management. Use keywords from the job description to show that you understand what we're looking for in a Housing Management Coordinator.
Showcase Your Skills: Don’t just list your skills; give examples of how you've used them in past roles. Whether it’s managing tenancy support or dealing with housing benefit claims, we want to see how you’ve made a difference!
Be Personable: Remember, we’re looking for someone who can connect with our customers. Use a friendly tone in your application to reflect your ability to engage and involve people from different backgrounds.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you understand the ins and outs of housing management. Brush up on tenancy support, housing benefit claims, and the importance of health and safety compliance. Being knowledgeable will show that you're serious about the role and ready to make a difference.
✨Show Your Empathy
Since you'll be working with adults facing mental health challenges, it's crucial to demonstrate your ability to connect with people from diverse backgrounds. Share examples from your past where you've positively influenced someone's situation or provided support during tough times.
✨Be Ready for Scenarios
Prepare for situational questions that might come up during the interview. Think about how you'd handle issues like managing void rooms or dealing with difficult tenants. Practising these scenarios can help you articulate your thought process and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
