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- Tasks: Manage a retirement community, ensuring safety and supporting residents' independence.
- Company: Join a dedicated team focused on enhancing the lives of older adults.
- Benefits: Enjoy flexible hours, health cash plan, and generous leave plus discounts.
- Why this job: Make a real impact in residents' lives while working in a supportive environment.
- Qualifications: Passionate about customer service with strong admin skills; tech-savvy preferred.
- Other info: Live-in role with rent-free accommodation; some evening work may be required.
The predicted salary is between 24638 - 27400 £ per year.
This is a permanent, full-time role (37.5 hours per week) offering a salary of £24,638 per year (£12.60 per hour) plus benefits, including a Health Cash Plan. The role is live-in, with an onsite property provided rent-free.
Join our leasehold retirement team as a live-in Scheme Manager. You will ensure the smooth operation of our retirement community, manage the buildings, and support residents to live independently and comfortably in their own homes.
Key Responsibilities- Manage the scheme to ensure safety, security, and compliance with safety standards.
- Engage with residents, respond to calls, and maintain a welcoming environment.
- Oversee cleanliness and safety of communal areas, encouraging social interaction among residents.
- Coordinate repairs and maintenance with contractors and source local suppliers as needed.
- Assist residents by signposting to relevant support services.
- Support the sales process by welcoming new residents and assisting with move-ins.
- Passionate about customer service and able to build relationships with diverse individuals.
- Knowledge of issues affecting older adults, including safeguarding and risk assessments.
- Ability to work collaboratively with partners.
- Strong administrative skills, including managing accounts, budgets, and invoicing.
- Self-motivated, organized, and capable of working independently.
- Working hours may be flexible; some evening work may be required.
- Proficiency with technology for record-keeping and online collaboration is necessary.
- An Enhanced DBS check is required, which we will fund.
Join Nathalie and our passionate Southwest team, dedicated to supporting our customers and working collaboratively in a supportive environment.
Benefits- Flexible working hours and opportunity to shape your schedule.
- Two volunteering days, 34 days of leave (rising to 39), and a health cash plan.
- High street discounts, pension scheme with life insurance, and opportunities for career growth.
Scheme Manager - Residential employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager - Residential
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by older adults. Understanding these issues will help you connect better with residents and demonstrate your passion for customer service during any interviews.
✨Tip Number 2
Highlight your experience in managing community spaces or similar environments. Be prepared to discuss how you've previously ensured safety, security, and compliance, as these are key responsibilities of the Scheme Manager role.
✨Tip Number 3
Showcase your administrative skills by preparing examples of how you've managed budgets, accounts, or invoicing in past roles. This will demonstrate your organisational abilities and readiness for the responsibilities outlined in the job description.
✨Tip Number 4
Engage with our team culture by researching our values and mission. During your interactions, whether in interviews or networking, express how your personal values align with ours, particularly in supporting a collaborative and welcoming environment for residents.
We think you need these skills to ace Scheme Manager - Residential
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Scheme Manager position. Tailor your application to highlight how your skills and experiences align with these key aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, managing communities, or working with older adults. Use specific examples to demonstrate your ability to engage with residents and manage safety standards.
Showcase Your Skills: Make sure to mention your administrative skills, including managing accounts and budgets. Highlight your proficiency with technology, as this is essential for record-keeping and online collaboration.
Personalise Your Application: Address your application to the hiring team and express your passion for supporting older adults. Mention why you are interested in this role specifically and how you can contribute to the team’s mission.
How to prepare for a job interview at Home Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping others, especially older adults. Share examples of how you've built relationships in previous roles and how you can create a welcoming environment for residents.
✨Demonstrate Knowledge of Relevant Issues
Be prepared to discuss the challenges faced by older adults, including safeguarding and risk assessments. Showing that you understand these issues will highlight your suitability for the role.
✨Highlight Your Organisational Skills
Since the role involves managing accounts, budgets, and maintenance, be ready to provide examples of how you've successfully organised similar tasks in the past. This will showcase your ability to work independently and manage responsibilities effectively.
✨Prepare Questions About the Role
Think of insightful questions to ask about the scheme and its residents. This shows your genuine interest in the position and helps you understand how you can contribute to the team and community.
