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- Tasks: Support customers in maintaining their homes and managing tenancy accounts.
- Company: Join a top-rated workplace dedicated to making a difference.
- Benefits: Earn ÂŁ12.60 per hour, enjoy 34 days leave, and great health benefits.
- Why this job: Make a real impact in people's lives while developing your career.
- Qualifications: Customer service skills and a passion for property management are key.
- Other info: Flexible working hours and excellent training opportunities await you.
The predicted salary is between 24638 - 27400 ÂŁ per year.
Earn ÂŁ12.60 per hour (ÂŁ24,638 per annum) and great benefits including Health Cash Plan.
Permanent, full time (37.5 hours) in Scarborough.
This is a great opportunity for a Housing Management worker to join our team here at Webb Ellis Court. As our Housing and Property Specialist, you’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What’s in it for you?
- 34 days leave, pro-rated (including bank holidays and a “me day”)
- Paid time off for volunteering
- Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to ÂŁ1140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
What you’ll do:
- Making sure that our customers' properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- To support the next customers who need our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales. This will involve picking up a broom or paint brush!
- You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
- You’ll also manage the admin updating records, ordering, and arranging payment for works to be done.
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- A background in property management, but that’s not a deal breaker!
- Perhaps you’ve worked in an environment with compliance and health and safety checks?
- A passion for delivering excellent customer service and a genuine desire to help your customers.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners.
- Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
- Flexible working hours. We are open to agreeing a work pattern with you.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
- You’ll need an Enhanced DBS check done and we pay for that.
Based at our service in Scarborough at Webb Ellis Court.
For reasonable adjustments email recruitment@homegroup.org.uk
Housing Management Worker in Scarborough employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Worker in Scarborough
✨Tip Number 1
Get to know the company! Research Webb Ellis Court and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing management. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to housing management. Think about scenarios where you've delivered excellent customer service or managed compliance checks, and be ready to share those stories.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Management Worker in Scarborough
Some tips for your application 🫡
Show Your Passion for Property: When you're writing your application, let your enthusiasm for property management shine through! We want to see that you genuinely care about creating safe and welcoming homes for our customers.
Highlight Relevant Experience: Even if you don't have direct experience in housing management, share any related roles you've had. Whether it's compliance checks or customer service, we love to see how your background can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Webb Ellis Court.
How to prepare for a job interview at Home Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Management Worker. Familiarise yourself with property management basics, compliance checks, and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for People
This role is all about helping customers feel at home. Be prepared to share examples of how you've delivered excellent customer service in the past. Highlight your ability to connect with people from diverse backgrounds and your genuine desire to make a difference in their lives.
✨Demonstrate Initiative
Employers love candidates who can work independently. Think of situations where you've taken the initiative to solve problems or improve processes. Share these stories during your interview to showcase your proactive approach and ability to manage tasks without constant supervision.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your interest in the position and helps you determine if it's the right fit for you.
