About the role Earn £28,940 per annum, and great benefits including Health Cash Plan Home, a place where you belong This is a great job opportunity for you to join our leasehold retirement team as our Scheme Manager. You'll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home. What you'll do • Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards. • Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment. • Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces. • Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers. • Signposting customers to relevant services to support their welfare and make a difference to their lives. Why join us If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then come and be part of one of the UK's Great Places to Work! You have • A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds. • Knowledge of the health and social issues that affect older people. • Some experience in safeguarding and carrying out risk assessments. • Able to work collaboratively with different partners. • Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits • We work Monday to Friday, but we can offer flexibility where needed. • You must be able to use technology for updating records, completing online learning and collaborating with other colleagues. • You'll need an Enhanced DBS check done and we pay for that.
Scheme Manager Non Residential in Romford employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.
