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For Companies At a Glance
- Tasks: Coordinate and schedule repairs, ensuring trade operatives have everything they need to succeed.
- Company: Join a top 10 Great Place to Work Employer focused on diversity and inclusion.
- Benefits: Enjoy hybrid working, 25 days annual leave, health cash plan, and over 800 discounts.
- Why this job: Make a real difference in customers' lives while working in a supportive team environment.
- Qualifications: Experience in repairs scheduling and excellent customer service skills are essential.
- Other info: This role offers opportunities for career growth and personal development.
The predicted salary is between 22000 - 33000 ÂŁ per year.
Repairs and Maintenance Scheduler
Hybrid working; from home and our office in Welwyn Garden City
Permanent, full time (37.5 hpw)
Salary ÂŁ30,140 per year plus brilliant benefits including Health Cash Plan
We can’t offer CoS for this role
Home a place where you belong…
Do you have a great knowledge of repairs and maintenance works? Great at organising and planning? Then join our fantastic team in providing an excellent allocation and scheduling service for our trade operatives jobs, driving productivity, efficiency and brilliant customer service. If you fancy working alongside a brilliant, team, then read on…
What you’ll do
- Coordinating and scheduling our repairs and maintenance works, so our trade operatives know each day what they need to do, where they need to be and have the right materials to complete their jobs.
- Ensure our systems contain accurate, real‑time information including maintenance works required on our customers’ homes and highlighting where job volumes exceed available resources so we can take appropriate action.
- Make appointments with customers and schedule emergency works.로드>
Why join us?
This is more than a job digitales, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
- Experience working in a fast‑paced Repairs and Maintenance team using workforce planning systems.
- Brilliant knowledge of repairs and maintenance activities for trades with experience in scheduling repairs and maintenance activities such as responsive, planned and cyclical work programmes.
- An eye for detail (let’s hope you spot no typos here), great at organising, planning, meeting deadlines and able to multitask.
- Excellent customer service skills to manage changing priorities.
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
- Health cash plan saving you (and your children) ÂŁ1140+ each year covering dental, opticians, prescriptions and more.
- Work your way with flexibility to balance life and work.
The practical bits
- Hours of work are typically 37.5 hours per week, 8.30 am to 16.30 pm
- This is a hybrid role meaning that you\’ll work from home as well as our office which is in Welwyn Garden City from 2 days per week.
- Able to use technology for planning and scheduling work using systems and Microsoft Office as well as collaborating with other colleagues.
Find out more
Find out more Click APPLY NOW to see our Scheduler Job Description, find out about us and for help to apply. Sometimes we close a job early. For reasonable adjustments email recruitment@machines pottery.uk
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Repairs and Maintenance Scheduler employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs and Maintenance Scheduler
✨Tip Number 1
Familiarise yourself with the specific repairs and maintenance systems used in the industry. Understanding these tools will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare examples from your past experience that showcase your organisational skills and ability to multitask. Be ready to discuss how you've successfully managed scheduling and prioritising tasks in a fast-paced environment.
✨Tip Number 4
Research the company's values and recent projects. Being able to speak about how your personal values align with theirs can set you apart and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Repairs and Maintenance Scheduler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Repairs and Maintenance Scheduler. Highlight your relevant experience in repairs and maintenance, scheduling, and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your organisational skills, attention to detail, and any experience with workforce planning systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples from your past work that demonstrate your ability to manage scheduling and customer service effectively.
Proofread Your Application: Ensure there are no typos or grammatical errors in your application. A well-proofread application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Home Group
✨Showcase Your Organisational Skills
As a Repairs and Maintenance Scheduler, your ability to organise and plan is crucial. Be prepared to discuss specific examples of how you've successfully managed scheduling in previous roles, highlighting your attention to detail and ability to meet deadlines.
✨Demonstrate Customer Service Excellence
Excellent customer service skills are essential for this role. Think of instances where you've effectively managed customer expectations or resolved issues, and be ready to share these experiences during the interview.
✨Familiarise Yourself with Relevant Systems
Since the job involves using workforce planning systems and Microsoft Office, brush up on your technical skills. Be ready to discuss any relevant software you've used in the past and how it helped you in scheduling and planning tasks.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking through potential challenges you might face in scheduling repairs and how you would address them, demonstrating your proactive approach.
