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- Tasks: Support customers in achieving home ownership goals and provide admin assistance.
- Company: Join a top ten Great Place to Work in the UK, focused on community and support.
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 discounts on everyday essentials.
- Why this job: Make a positive impact on customers' lives while working in a diverse and inclusive environment.
- Qualifications: Experience in customer service or property sales is preferred; strong interpersonal skills are essential.
- Other info: This is a hybrid role with flexible working arrangements and opportunities for career growth.
The predicted salary is between 21600 - 37800 ÂŁ per year.
Job Description – Property Sales Assistant (251040)
Job Description
Property Sales Assistant – ( 251040 )
Description
Property Sales Assistant
Hybrid working from our office in Newcastle city centre, from home and onsite
Temporary Maternity cover (until end of Aug 2026), full time (37.5 hpw)
Salary circa: ÂŁ27,000 per annum (depending on experience) with great benefits!
Home a place where you belong…
We have fantastic opportunity for you to join our Statutory Sales team, supporting our customers to achieve their home ownership goals. As Property Sales Assistant (known internally by us as Statutory Sales Assistant), you’ll support our range of sales services as you deliver a fantastic customer focused experience to current and potential customers, promoting our home ownership services all the way!
Typical day as a Property Sales Assistant
- You’ll help the team with your admin support, as well as being the team’s first point of contact
- You’ll build and maintain strong relationships with our colleagues (internal and external) as well as with our customers.
Imagine ending each day knowing you\’ve made a positive impact on our customers\’ lives. You can do that here, working for one of the top ten Great Places to Work in the UK!
You bring
- Experience having worked in a customer centricand or property sales and marketing environment before
- You’re a real people person with superb customer service and interpersonal skills
- You love supporting people (colleagues and customers) with your high standards, and you do so in a timely and methodical manner!
- You’re logical and have great attention to detail (but don’t get lost in this!). You get why it’s critical to work to and follow set procedures accurately!
- Comfortable working in digital marketing media or can learn quickly
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review.
Our team
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
- 37.5 hours per week. You’ll manage your own diary.
- This is a hybrid role, and you’ll spend a minimum of 2 days in the office, others working at home or across our property locations where required.
- Able to use technology for keeping accurate records, online advertising and marketing, producing reports and collaborating with customers and colleagues.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !
What\’s in it for you?
- 34 days leave (includes bankholsand a “me day” to use whenever you fancy) increasing to 39, theoptionto buy 5 more, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum.We’llcover your costs (and kids if you have them) towards dental, optical, prescriptions, alternativetherapiesand lots more.
- Over 800 high street discounts on groceries,holidaysand days out. Looking for a new phone,bikeor car? Save money with us.
- Colleagues really matters to us,that’swhywe’rethe 10thBest place in the UK for Wellbeing. Our tools and support help you when you need them.
- WeGrowOurOwn colleagues (not literally of course!), whenyou’reready for the next step in your career, you can grow with us!
- Generous pension scheme with life insurance of 3x salary.Seeour full range of benefits on our website.
Finally, do let us know ifthere’sanything we can do, to help you shine in our processby making reasonable adjustmentsat recruitment@homegroup.org.uk
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Property Sales Assistant employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Sales Assistant
✨Tip Number 1
Familiarise yourself with the property market in Newcastle. Understanding local trends and customer needs will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property sales industry. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your customer service skills. Since this role is heavily focused on customer interaction, consider role-playing scenarios with friends or family to enhance your communication and problem-solving abilities.
✨Tip Number 4
Research StudySmarter and our values. Being able to articulate how your personal values align with ours during the interview will show that you're not just looking for any job, but that you genuinely want to be part of our team.
We think you need these skills to ace Property Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and property sales. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers achieve their home ownership goals. Mention specific examples of how your skills and experience align with the responsibilities of a Property Sales Assistant.
Highlight Interpersonal Skills: Emphasise your superb customer service and interpersonal skills in your application. Provide examples of how you've successfully built relationships with colleagues and customers in previous roles.
Showcase Attention to Detail: In your application, mention instances where your attention to detail has positively impacted your work. This could include managing records accurately or following procedures meticulously, which is crucial for this role.
How to prepare for a job interview at Home Group
✨Showcase Your Customer Service Skills
As a Property Sales Assistant, you'll be the first point of contact for customers. Be prepared to share specific examples of how you've provided excellent customer service in previous roles. Highlight your ability to build relationships and support customers effectively.
✨Demonstrate Attention to Detail
This role requires a methodical approach and adherence to procedures. During the interview, mention instances where your attention to detail has made a difference in your work. This could include managing records accurately or ensuring compliance with processes.
✨Familiarise Yourself with Digital Marketing
Since the position involves working with digital marketing media, brush up on relevant tools and platforms. Discuss any experience you have with online advertising or marketing strategies, and express your willingness to learn quickly if you're not already familiar.
✨Emphasise Your Teamwork Abilities
The role involves collaborating with both internal colleagues and external customers. Prepare to talk about how you've successfully worked in teams before, focusing on your interpersonal skills and how you contribute to a positive team environment.
