About the role
Salary £28,300 per yearplus Health Cash Plan and instant pay access with Stream
Home, a place where you belong
Unlock your potential as our Tenancy Sustainment Coordinator, empowering our customers towards a better future. Youll use our Home Group Achievement Programme, a tenancy sustainment course created by us bespoke to our customers. As an inspirational coordinator, youll support and coach individuals who have alcohol or substance misuse needs to maintain their tenancies, foster independence and towards a better future. Be part of a transformative journey and make a real impact today!
What youll do
No two days are the same!! One day you could be supporting a customer sign up to college and the next supporting with budgeting skills
Help our customers develop practical life skills and achieve their personal goals
Enable customers to sustain their tenancies and independence
Build relationships with external agencies and signpost customers to services, education, training and employment opportunities
Monitor and record customer progress, outcomes and wellbeing to evidence for our commissioners.
Why join us
Fancy going home each day knowing that you have helped change our customers lives for the better? Then come and be part of one of the UKs Great Place to Work! We cant offer a CoS for this role
You have
A passion to support our customers to live their best life, working collaboratively with an eye for detail.
The energy and drive to support our customers to learn new skills and improve confidence.
The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
Excellent customer service and communication skills and suitable learner Qualifications preferred but not essential.
The ability to monitor your own and learner's performance.
Vehicle owner and full driving licence are essential
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Temporary (5 months contract), full time (37.5 hpw).
You'll work Monday to Friday with flexible working hours when needed, managing your own diary.
Hybrid role based from Eastlands Peterborough.
You need a...
Tenancy Sustainment Coordinator in Peterborough employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.
