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- Tasks: Support individuals with substance misuse needs and help them achieve their goals.
- Company: Join a top-rated workplace dedicated to making a difference.
- Benefits: Earn ÂŁ14.06 per hour, enjoy 34 days leave, and access health cash plans.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Passion for helping others and strong communication skills.
The predicted salary is between 28000 - 29000 ÂŁ per year.
Earn ÂŁ14.06 per hour plus Health cash plan and instant pay access with Stream. Temporary (until end of March 2027), part time (25 hpw) in Peterborough.
Home, a place where you belong. Unlock your potential as our HAP (Home Group Achievement Programme) Coordinator! As a beacon of support in our LIFE (Living Independently Feeling Enabled) model, you'll support individuals with alcohol or substance misuse needs toward a better future. Join us as an inspirational coordinator, supporting our customers in maintaining their tenancies, fostering independence, and reaching their LIFE goals. Be part of a transformative journey and make a real impact today!
What you’ll do:
- No two days are the same! One day you may be supporting a customer with a Hap workbook within a service, the next day you may be doing the same out in the community enjoying a coffee at the same time.
- You will be working with customers from a whole range of backgrounds, some with complex support requirements, so every day will be different and may not go as you planned.
- If you do find yourself with some spare time, you will be promoting the HAP, calling potential customers and promoting Home Achievement Program with relevant external agencies.
- Being proactive and ensuring that all customers engaged have clear and achievable expectations for submitting completed workbooks and clear guidance for future involvement with the HAP.
Why join us:
Fancy going home each day knowing that you have helped change our customers' lives for the better? Then come and be part of one of the UK’s Great Place to Work!
You have:
- A passion to support our customers to live their best life, working collaboratively with an eye for detail.
- The energy and drive to support our customers to learn new skills and improve confidence.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- Excellent customer service and communication skills.
- The ability to monitor your own and learner's performance. Suitable learner qualifications preferred but not essential.
Stronger together:
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
- 25 hours per week work pattern with the option to manage your own diary.
- Although you may at times lone work, we do get together regularly [in the daytime] for training and team meetings.
- Able to use technology to support your customers, complete online training and to collaborate with your colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
- At times there may be a need to travel to meet our customers. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
What’s in it for you?
- 34 days leave (including bank holidays and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
- Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
- Instant pay access with Stream.
- Top 20 in the UK for Wellbeing.
Click APPLY NOW to see our HAP Coordinator Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
HAP Coordinator in Peterborough employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HAP Coordinator in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Group and their HAP programme. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Think about the types of questions you might be asked, especially around supporting customers with complex needs. Prepare some examples from your past experiences that highlight your skills and how you’ve made an impact.
✨Tip Number 3
Be yourself! The interview is as much about them getting to know you as it is about you showcasing your skills. Don’t be afraid to let your personality shine through; they want to see how you’ll fit into their team and culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and gives you another chance to reiterate why you’d be a great fit for the HAP Coordinator position.
We think you need these skills to ace HAP Coordinator in Peterborough
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting customers shine through! We want to see how you can help others live their best lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to match the HAP Coordinator role. Highlight your skills in customer service and communication, and don’t forget to mention your ability to work independently and handle pressure!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your key points stand out. This will help us see your strengths quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at Home Group
✨Know the HAP Inside Out
Before your interview, make sure you understand the Home Achievement Programme (HAP) thoroughly. Familiarise yourself with its goals and how it supports individuals with alcohol or substance misuse needs. This will show your passion for the role and your commitment to helping customers achieve their LIFE goals.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you've supported individuals from diverse backgrounds or helped someone overcome challenges. This will demonstrate your ability to connect with customers and foster independence.
✨Be Ready for the Unexpected
Since no two days are the same in this role, be prepared to discuss how you handle unexpected situations. Share experiences where you've had to adapt quickly or think on your feet, showcasing your resilience and initiative. This will highlight your suitability for a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.