Home Group in Newcastle upon Tyne is seeking an aspirational leader to head a busy Customer Service Centre. The role involves guiding a high-performing team, using data to improve service, and championing digital-first approaches. Hybrid work with office and home balance is offered.
You will mentor staff, drive performance, and build cross-team relationships to deliver outstanding customer experiences. Apply now to help us raise standards and grow together.
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Performance Leader, Customer Service — Hybrid employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.
