Support Coordinator in Penzance

This post is open to male applicants only, being male is a genuine occupational requirement under the Equality Act 2010.

Salary up to £28,300 (depending on skills and experience) per hour plus health cash plan worth over £1140. Permanent, full time (37.5 hpw), flexible working in Roskear, Camborne and Rosehill Penzance, but also supporting outreach customers in the old Penwith area if required (West Adult Social Care (ASC) Accommodation).

We can’t offer a Certificate of Sponsorship (CoS) for this role.

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

What you’ll do:

• Lead support planning and coordinate our Support Workers to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support Customers with daily tasks like budgeting, cooking and attending appointments.
• Work with multi-agency teams to safeguard and empower our customers.
• Help customers build independence and prepare for their move-on into the community.

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters.

You have:

• Passion and experience in supporting others ideally in a supported housing setting.
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it).
• Experience assessing referrals and coordinating support.
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach.
• Experience working with customers with adult social care needs in the community, with support tailored to meet the individual’s needs.
• An Enhanced DBS with barring list (we pay).
• A vehicle insured for business use (and a license!), we’ll pay for any business mileage.

The practical bits:

• You will be based at an office in a residential service and be part of a Countywide team of outreach and residential workers.
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Some weekend work may be required on a rotated basis, but we ask for volunteers first.
• Occasional office cover shifts.
• No sleep ins.
• We don’t work Bank Holidays.
• After your probationary period, you will have the opportunity to become an out of hours On-Call responder (paid at £50 for the first hour or part of the hour then at your usual rate of pay should the call out take longer).
• Although you’ll lone work some of the time, we do get together regularly for training and team meetings.
• Able to use technology to update support plans, complete online learning and to collaborate with colleagues.

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”).
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
• Matching pension contribution (up to 7% and life insurance of 3x basic salary).
• Instant pay access with Stream.
• 800+ discounts on shops, holidays, days out, tech and more.