At a Glance
- Tasks: Support customers in managing their tenancies and ensure homes are safe and well-maintained.
- Company: Join a top-rated workplace focused on inclusion and wellbeing.
- Benefits: Earn £14.06 per hour, enjoy 34 days leave, and access 800+ discounts.
- Other info: Flexible working hours with travel across Penzance and Redruth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and a passion for helping others.
The predicted salary is between 14.06 - 14.06 £ per hour.
Pay £14.06 per hour (£27,500 per annum) and great benefits including Health Cash Plan.
Permanent, full time (37.5hpw). Penzance will be your main base, but the role also covers the Redruth area.
Home, a place where you belong. This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What you’ll do:
- Making sure that our customers' properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customers who need our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.
- Ensuring we are health and safety compliant and that maintenance standards are met.
Why join us:
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work!
You have:
- Experience in managing a housing caseload and handling landlord and housing management duties.
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners.
The practical bits:
- Monday to Friday 9-5pm.
- Predominantly based at our service in Penzance you’ll spend your time travelling around the properties in our Penzance and Redruth patch as well as working from our Camborne office.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
- You’ll need an Enhanced DBS check done and we pay for that.
Stronger together:
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
What’s in it for you?
- 34 days leave, rising to 39 (including bank holidays and a “me day” to use for whatever you fancy).
- 800+ discounts on shops, holidays, days out, tech and more.
- Instant pay access with Stream.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Top 20 in the UK for Wellbeing.
Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply and for all our benefits. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
Housing Management Coordinator in Penzance employer: Home Group
Home Group is an exceptional employer that prioritises the wellbeing and development of its employees, offering a supportive work culture where you can truly make a difference in the lives of others. With competitive pay, extensive benefits including a health cash plan, generous leave, and opportunities for professional growth, you'll find a fulfilling career as a Housing Management Coordinator in Penzance and Redruth. Join a team that values diversity and inclusion, ensuring you feel valued and empowered every day.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Coordinator in Penzance
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in housing management.
✨Tip Number 3
Show your passion for helping others! In your interview, share specific examples of how you've supported tenants in the past. This will demonstrate your commitment to making a difference in people's lives.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and the team.
We think you need these skills to ace Housing Management Coordinator in Penzance
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Management Coordinator role. Highlight your experience in managing housing caseloads and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Passion:Let your enthusiasm for helping others shine through in your application. Share examples of how you've positively influenced customers or colleagues in previous roles. We love seeing candidates who are genuinely excited about making a difference!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the way we work together at StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housing Management Coordinator. Familiarise yourself with tenancy support, housing benefit claims, and the importance of health and safety compliance. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your previous experience managing a housing caseload. Think of specific examples where you've successfully handled landlord duties or re-letting properties. This will help demonstrate your capability and confidence in taking on this role.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences and how they see the role evolving. This shows that you’re not only interested in the job but also in the team and company culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the training and support available for new hires or how the team collaborates with external partners. This demonstrates your enthusiasm for the position and your desire to contribute positively to the team.
