Apprentice Plumbing and Heating in North East

Apprentice Plumbing and Domestic Heating based at our regional office in Belmont, Durham, with set days out in the community and to attend college.

Pay: £21,216 (under 20) – £24,853 (21 and over).

Hours: 37.5 hours per week.

Contract: 51‑month fixed term, with the potential for a permanent role at the end.

At Home Group, we believe everyone deserves a safe place to call home – and a great place to build their career. Our apprenticeships give you the chance to earn while you learn, gain a recognised qualification, and make a real difference to people and communities. We have two roles available and, as part of our commitment to creating real opportunities, one of these roles will be reserved for a Home Group customer.

You don’t need previous experience to join us. What matters most is your potential, motivation and willingness to learn.

• Get paid while gaining a fully funded, industry‑recognised qualification
• Day release for college study with New College Durham
• Dedicated mentor and on‑the‑job support from day one
• Protected study time built into your working week
• Access to the same benefits, awards and recognition as permanent colleagues
• A welcoming, inclusive culture where you can be yourself
• Real opportunities to progress into a permanent role and continue your career with us

You’ll be a valued member of the team, learning by doing and supporting colleagues with meaningful, hands‑on work. You’ll be trusted with real responsibilities while being fully supported as you develop your skills and confidence.

• Install, repair and maintain domestic plumbing and heating systems
• Assist with safety checks and follow gas safety regulation
• Diagnose faults and help fix issues in customers’ homes
• Follow safe working practices and risk awareness
• Work safely, following health and safety guidelines
• Communicate professionally with customers and colleagues, showing care, respect and good timekeeping
• Progress by applying learning, working safely and gaining independence toward qualified status

Level 3 Plumbing and Domestic Heating Technician, delivered by New College Durham. You’ll combine on‑the‑job learning with structured study, building skills and confidence that will support your long‑term career.

• Achieved GCSEs in English and Mathematics grades 9‑4 (A*‑C)
• IT confident, or at the very least have a basic understanding
• Keen to learn and develop new skills, especially communication both verbal and written
• Share our values, want to make a difference, and thrive in a team environment
• Organised, curious and willing to ask questions
• Previous experience is not required – we’ll support you every step of the way

Home Group is proud to be an inclusive employer. We welcome applications from people of all backgrounds and identities and are committed to creating a workplace where everyone feels they belong at Home Group – a great place to work.

If you need any adjustment during the recruitment process, please let us know – we’re happy to help.