At a Glance
- Tasks: Lead analysis to uncover trends and create predictive models for performance.
- Company: Join one of the UK’s top 10 Great Places to Work!
- Benefits: Enjoy 34 days leave, health cash plan, and 800+ discounts.
- Other info: Flexible hybrid working with opportunities for personal growth.
- Why this job: Make a real impact with autonomy and a supportive team.
- Qualifications: Degree in Business, Finance, Maths or equivalent data analysis experience.
The predicted salary is between 49000 - 49000 £ per year.
Salary circa £49,000 per annum plus 34 days leave (rising to 39) and matching pension contribution up to 7% with life insurance of 3x salary. Permanent, full time (37.5 hours per week), Hybrid. Newcastle.
What You’ll Do
- Lead national analysis to uncover trends and root causes that drive performance.
- Create forecasting and predictive models to spot risks and opportunities early.
- Turn complex data into clear insight that influences senior decision-makers.
- Build processes that share learning and best practice across regions.
- Act as the operational voice, linking commercial drivers to real-world impact.
Why join us
With autonomy and scope to shape the role, you can make an impact backed by a team who put customers and colleagues first. We grow our own talent, so you’ll have plenty of chances to learn and develop. Be part of one of the UK’s top 10 Great Places to Work!
You have
- A degree in Business, Finance, Maths or equivalent experience in data analysis.
- Experience in data visualisation, mining and deep-dive analysis for insight.
- Advanced Excel skills with VBA/Macros and tools like Power BI and SQL.
- Strong stakeholder management skills with the ability to influence decisions.
- A self-starter mindset with excellent prioritisation and communication skills.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
You’ll manage your own diary. Our team is North East based with our office in central Newcastle. We’re flexible to you being elsewhere working from home and/or another Home Group office, if you’re happy to travel to meet us in the north east once in a while. We work on a hybrid basis with 2 days per week in our central Newcastle office, (or another local office if you’re not in the North East!) with the rest from home.
What’s in it for you?
- 2 paid volunteering days each year
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
- 800+ discounts on shops, holidays, days out, tech and more
- Top 20 in the UK for Wellbeing
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
For reasonable adjustments email recruitment@homegroup.org.uk.
Work Locations Newcastle upon Tyne (Strawberry Lane)
Closing Date Jun.26, 11:59:00 PM
Lead Customer Analyst in Newcastle upon Tyne employer: Home Group
Home Group is an exceptional employer that prioritises the wellbeing and development of its employees, offering a competitive salary of circa £49,000 per annum alongside generous benefits such as 34 days of leave, a matching pension contribution, and a health cash plan. With a strong focus on inclusion and a supportive work culture, employees have the autonomy to shape their roles while enjoying opportunities for personal and professional growth in a hybrid working environment based in vibrant Newcastle.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Customer Analyst in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing the Lead Customer Analyst role.
✨Tip Number 2
Prepare for the interview by practising your data analysis skills. Be ready to discuss how you've turned complex data into insights before, as this will show you can influence decision-makers effectively.
✨Tip Number 3
Show off your stakeholder management skills! Think of examples where you've influenced decisions in the past and be ready to share these stories during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Home Group.
We think you need these skills to ace Lead Customer Analyst in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead Customer Analyst role. Highlight your experience in data analysis, forecasting, and stakeholder management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Don’t forget to mention your self-starter mindset and communication skills!
Showcase Your Data Skills:Since this role involves a lot of data analysis, make sure to showcase your advanced Excel skills, experience with Power BI, and any relevant projects. We love seeing how you turn complex data into clear insights!
Apply Through Our Website:We encourage you to apply through our website for the best experience. It’s super easy, and you’ll find all the info you need about the role and our amazing benefits. Don’t wait too long, as roles can close early!
How to prepare for a job interview at Home Group
✨Know Your Data Inside Out
As a Lead Customer Analyst, you'll be expected to dive deep into data analysis. Make sure you brush up on your experience with data visualisation tools like Power BI and SQL. Be ready to discuss specific projects where you've turned complex data into actionable insights.
✨Showcase Your Stakeholder Skills
Strong stakeholder management is key for this role. Prepare examples of how you've influenced decisions in the past. Think about times when your insights led to significant changes or improvements, and be ready to share those stories.
✨Demonstrate Your Self-Starter Mindset
This position requires a proactive approach. During the interview, highlight instances where you've taken the initiative to solve problems or improve processes. Show them that you're not just a team player but also someone who can lead and innovate.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to data analysis and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
