HOME GROUP is recruiting a Customer Experience Manager in the Customer Service Centre to shape how we listen, learn and improve every day. You’ll influence processes and use feedback data to drive practical improvements that benefit customers and colleagues.
This hybrid role offers flexible hours and two days in the office, three days remote, with a Health Cash Plan and strong learning development opportunities. We value inclusive, supportive teams at HOME GROUP.
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Hybrid CX Manager | Flexible Hours & Health Plan in Newcastle upon Tyne employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.