Home Group is seeking a Customer Insights Analyst to amplify the voice of customers, analyse feedback, and design research projects. The role offers a hybrid working pattern with a mix of office and Newcastle City Centre head office presence.
You will work within a small team focused on delivering actionable reports using Excel and Power BI, and present findings to diverse audiences with clarity and impact. Benefits include health cash plan and instant pay access.
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Hybrid Customer Insight Analyst — Shape Customer Experience in Newcastle upon Tyne employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.
