- Salary circa £50,000 per annum with brilliant benefits including Health Cash Plan
- Salary circa £50,000 per annum with brilliant benefits including Health Cash Plan
Home, a place where you belong
Working with key internal and external stakeholders you’ll collate, analysis and interpret data to support our decision making, leading to the design and implementation of future maintenance delivery arrangements.
You’ll analyse our capability to understand our position in the marketplace, producing documentation aligned to the design and implementation of future maintenance delivery arrangements and lead works to establish/enhance its capabilities.
What You’ll Do
- Horizon scanning and analysing data looking for opportunities and efficiencies both internally and externally
- Aligning process and procedure to changes in legislation and policy or service reviews
- Planning and leading readiness activities related to repairs and maintenance change
- Collaborating with colleagues and contractors to identify opportunities to improve the maintenance service, then turn that into a plan that the business of improvement
- Working with our procurement team during contractor tender process of new contractors to ensure we achieve value for money and onboarding them to align to Home Group values and behaviours to deliver a reliable repairs service to our customers.
- Travelling within our regions to ensuring our colleagues and contractors are ready for planned change
- In summary every day will be different which keeps this role exciting and you will be part of a team that shapes the design and performance of maintenance
Why join us
Imagine ending each day knowing you've made a positive impact on our customers' lives. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role
You have
- Educated to degree level or relevant experience
- Strong complex data analytical skills, with compelling data presentation
- Experience of the tender process and onboarding of contractors within the housing sector
- Experience with insourcing repairs teams and rolling out change
- Ability to look for efficiencies in process and procedures
- Be a self-starter
- Be a team player and be willing to take on tasks not necessarily in your comfort zone
- Ability to work under pressure to ensure change is delivered on time to sometimes challenging deadlines
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Flexible working hours, 37.5 hours per week, Monday to Friday.
- This is a hybrid role, and you’ll spend a couple of days a week at our office at Newcastle and the rest working at home.
- There will be some occasional travel
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Top 20 in the UK for Wellbeing
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
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Business Readiness Manager in Newcastle upon Tyne employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.
