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- Tasks: Help keep our neighbourhoods clean and safe while building relationships with residents.
- Company: Join Home Group, one of the UK's top ten Great Places to Work!
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 discounts on high street brands.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse team.
- Qualifications: Experience in cleaning, teamwork, and a full UK driving licence required.
- Other info: Flexible working hours, with a focus on personal growth and wellbeing.
The predicted salary is between 24638 - 27400 ÂŁ per year.
Neighbourhood Assistant
Teesside, Durham and Sunderland
Permanent, full time (37.5 hpw)
Salary ÂŁ24,638 per annum with great benefits including Health Cash Plan
Driving is essential to this role
Home, a place where you belong
We have a fabulous job opportunity for you to join us as a Neighbourhood Assistant in Teesside, Durham and Sunderland.
As Neighbourhood Assistant, you will be responsible for identifying repairs and health and safety issues and you will have an effective and supportive relationship with our customers and the wider Housing Management team to be solution focussed.
Typical day as a Neighbourhood Assistant
– Neighbourhood Assistants cover approximately 50 communal blocks across Teesside, Durham and Sunderland.
– This role is responsible for the cleanliness of the internal and external areas on our estates
– Reporting any repairs or hazards in communal areas to our repairs team/Housing Manager and follow up actions as required.
– Working Monday-Friday 8am – 5pm.
– Travel is required, you must hold a current full UK Driving Licence.
– You’ll need an Enhanced DBS check done and we pay for that.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
About you
– You will have experience of undertaking cleaning duties
– Experience of working in small teams
– Basic knowledge and understanding of health and safety considerations as they apply to this role.
– Ability to use a smartphone and laptop to access company emails and log repair and health and safety issues.
– Experience of working alone and as part of a team, will have a positive, can-do attitude and ability to work using your initiative.
– You\’ll have a full driving licence and access to a car to visit our properties across Teesside, Durham and Sunderland, as required
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review.
About the team
You\’ll join Anthony and our team of Neighbourhood Assistants, who are super passionate about what they deliver for our customers and communities. We\’re really proud of working hard to deliver a great service to ensure customers’ homes are in a safe and clean place where they\’re proud to live.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
– 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
– Health cash plan saving you from ÂŁ1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
– Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
– We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
– Colleagues really matter to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
– Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Neighbourhood Assistant Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.
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Neighbourhood Assistant employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Assistant
✨Tip Number 1
Familiarise yourself with the local area of Teesside, Durham, and Sunderland. Understanding the neighbourhoods you'll be working in will help you connect better with customers and identify any specific needs or issues they may have.
✨Tip Number 2
Brush up on your health and safety knowledge. Since this role involves identifying repairs and hazards, being well-versed in health and safety regulations will demonstrate your commitment to maintaining a safe environment for residents.
✨Tip Number 3
Showcase your teamwork skills during any interactions. As a Neighbourhood Assistant, you'll be part of a team, so highlighting your ability to work collaboratively and supportively with others can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with cleaning duties and maintenance. Be ready to share specific examples of how you've handled similar responsibilities in the past, as this will illustrate your suitability for the role.
We think you need these skills to ace Neighbourhood Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Neighbourhood Assistant. Highlight key skills such as cleaning duties, health and safety knowledge, and teamwork experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience that aligns with the job. Emphasise any previous roles where you undertook cleaning duties or worked in a team environment, and mention your ability to work independently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to maintaining safe and clean environments. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Home Group
✨Show Your Cleaning Experience
Be prepared to discuss your previous cleaning duties and how they relate to maintaining communal areas. Highlight any specific challenges you faced and how you overcame them.
✨Demonstrate Teamwork Skills
Since you'll be working in small teams, share examples of how you've successfully collaborated with others in the past. Emphasise your ability to support colleagues and contribute positively to team dynamics.
✨Understand Health and Safety
Brush up on basic health and safety considerations relevant to the role. Be ready to explain how you would identify and report hazards, showcasing your proactive approach to ensuring a safe environment.
✨Familiarise Yourself with Technology
As the role requires using a smartphone and laptop, ensure you're comfortable discussing your tech skills. Mention any experience you have with logging issues or communicating via email, as this will demonstrate your readiness for the job.
