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- Tasks: As a Neighbourhood Assistant, you'll ensure our estates are clean and safe for residents.
- Company: Home Group is a top-rated employer focused on community wellbeing and support.
- Benefits: Enjoy 34 days of leave, health cash plans, and over 800 discounts on everyday items.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in cleaning, teamwork, and basic health and safety knowledge required.
- Other info: Full UK driving licence needed; we cover your Enhanced DBS check.
The predicted salary is between 21000 - 25000 ÂŁ per year.
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Join to apply for the Neighbourhood Assistant role at Home Group
Teesside, Durham and Sunderland
Permanent, full time (37.5 hpw)
Salary ÂŁ24,638 per annum with great benefits including Health Cash Plan
Driving is essential to this role
Home, a place where you belong
We have a fabulous job opportunity for you to join us as a Neighbourhood Assistant in Teesside, Durham and Sunderland.
As Neighbourhood Assistant, you will be responsible for identifying repairs and health and safety issues and you will have an effective and supportive relationship with our customers and the wider Housing Management team to be solution focussed.
Typical day as a Neighbourhood Assistant
- Neighbourhood Assistants cover approximately 50 communal blocks across Teesside, Durham and Sunderland.
- This role is responsible for the cleanliness of the internal and external areas on our estates
- Reporting any repairs or hazards in communal areas to our repairs team/Housing Manager and follow up actions as required.
- Working Monday-Friday 8am – 5pm.
- Travel is required, you must hold a current full UK Driving Licence.
- You’ll need an Enhanced DBS check done and we pay for that.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
About You
- You will have experience of undertaking cleaning duties
- Experience of working in small teams
- Basic knowledge and understanding of health and safety considerations as they apply to this role.
- Ability to use a smartphone and laptop to access company emails and log repair and health and safety issues.
- Experience of working alone and as part of a team, will have a positive, can-do attitude and ability to work using your initiative.
- You\’ll have a full driving licence and access to a car to visit our properties across Teesside, Durham and Sunderland, as required
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review.
About The Team
You\’ll join Anthony and our team of Neighbourhood Assistants, who are super passionate about what they deliver for our customers and communities. We\’re really proud of working hard to deliver a great service to ensure customers’ homes are in a safe and clean place where they\’re proud to live.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Neighbourhood Assistant Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.
Work Locations
Stockton on Tees (Halifax House)
Closing Date
- Aug.25, 11:59:00 PM
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Neighbourhood Assistant employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Assistant
✨Tip Number 1
Familiarise yourself with the local area of Teesside, Durham, and Sunderland. Understanding the community you’ll be working in will help you connect better with customers and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your health and safety knowledge. Being able to discuss relevant health and safety considerations during your interview will show that you’re proactive and serious about maintaining a safe environment for residents.
✨Tip Number 3
Prepare to showcase your teamwork skills. Since the role involves working closely with the Housing Management team, think of examples from your past experiences where you successfully collaborated with others to achieve a common goal.
✨Tip Number 4
Demonstrate your initiative by thinking of ways you could improve the cleanliness and safety of communal areas. Presenting these ideas during your application process can set you apart as a candidate who is not just reactive but also proactive.
We think you need these skills to ace Neighbourhood Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Neighbourhood Assistant role. Highlight key skills such as teamwork, health and safety knowledge, and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience. Emphasise any previous roles that involved cleaning duties, teamwork, or customer interaction. Use specific examples to demonstrate how you meet the job criteria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Home Group and how your values align with theirs. Be sure to include your driving licence status and willingness to travel.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail.
How to prepare for a job interview at Home Group
✨Show Your Passion for Community Work
Make sure to express your enthusiasm for helping others and improving community living conditions. Share any relevant experiences where you've made a positive impact in your previous roles.
✨Demonstrate Health and Safety Knowledge
Since the role involves health and safety considerations, be prepared to discuss your understanding of these issues. You might want to mention any training or experience you have related to maintaining safe environments.
✨Highlight Teamwork and Initiative
The Neighbourhood Assistant role requires both teamwork and the ability to work independently. Be ready to provide examples of how you've successfully collaborated with others and taken initiative in past jobs.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Neighbourhood Assistant position and the team you'll be working with. This demonstrates that you're serious about the role and eager to learn more.
