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- Tasks: Manage contracts with agents, ensuring properties meet high standards and compliance.
- Company: Join a top UK employer known for valuing its staff and fostering a supportive culture.
- Benefits: Enjoy a competitive salary, health cash plan, 34 days leave, and flexible working.
- Why this job: Make a real impact by ensuring great services for customers and building strong partnerships.
- Qualifications: Experience in managing leasehold properties and understanding of tenancy agreements required.
- Other info: Hybrid role with excellent career growth and a focus on inclusion and wellbeing.
The predicted salary is between 47135 - 52000 £ per year.
Salary £47,135 to £52,000 per year (depending on skills and experience) plus health cash plan and 34 days leave.
Permanent, Full-time (37.5 hpw) Hybrid working, based from our London (Liverpool St) or Reading office covering the south region.
Ready to take control of contracts that really matter? You’ll work with managing agents and external companies who look after our properties, holding them to account to ensure our customers receive great services that meet our high standards. You’ll build strong partnerships, solve problems quickly, and protect value for money. If you want a role where your influence counts, this is it.
What you’ll do:
- Manage contracts with external agents. You’ll keep our properties safe and compliant with legal and regulatory requirements.
- Monitor contact performance and take action. You’ll influence to achieve successful outcomes and ensure high standards are maintained.
- Build trusted relationships with managing agents and resolve issues quickly.
- Use data to monitor performance, drive improvements and influence future decisions.
- Handle complaints and disputes with clear communication.
Why join us:
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- Strong experience managing leasehold properties or working with managing agents.
- Strong understanding of leasehold legislation and tenancy agreements, able to interpret legal documents.
- You’re skilled in monitoring contracts and ensuring contractor compliance.
- Ability to build relationships and influence to achieve positive outcomes.
- Confidence interpreting legal documents and resolving disputes.
- Level 3 or higher CIH (Competence and Conduct standard for Social Housing) qualification, or you must be willing to study and achieve it with our support.
The practical bits:
- You’ll work Monday to Friday. Our core hours are 9.00 am to 5.30 pm, with flexibility built in to meet the needs of our customers and you!
- Hybrid role with minimum 2 days in the office, remainder of days working in patch or from home.
- You need an Enhanced with barring list (we pay for this).
- You need to be able to drive and have access to your own vehicle insured for business purposes. We’ll pay for your mileage.
What’s in it for you?
- 2 paid volunteering days each year.
- Health cash plan saving you (and your children) £1140 each year, covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Discounts on shops, holidays, days out, tech and more.
- Work your way with flexibility to balance life and work.
Click APPLY NOW to see our Managing Agent Contract Manager Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait. For reasonable adjustments, email recruitment@homegroup.org.uk.
Managing Agent Contract Manager employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managing Agent Contract Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially around managing contracts and building relationships. Show them you’re the perfect fit!
✨Tip Number 3
Practice your communication skills! Whether it’s handling complaints or resolving disputes, being clear and confident in your communication can set you apart. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and our awesome benefits right there.
We think you need these skills to ace Managing Agent Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with managing leasehold properties and any relevant qualifications, like your CIH Level 3 or higher.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Managing Agent Contract Manager role. Share specific examples of how you've built relationships and resolved disputes in the past.
Showcase Your Problem-Solving Skills: In your application, give us a taste of how you tackle challenges. We want to see how you’ve influenced positive outcomes in previous roles, especially when it comes to contract management.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits.
How to prepare for a job interview at Home Group
✨Know Your Contracts Inside Out
Make sure you’re well-versed in leasehold legislation and tenancy agreements. Brush up on any legal documents relevant to the role, as being able to interpret these confidently will show your expertise and readiness for the job.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with managing agents or external companies in the past. Highlight your ability to resolve disputes and maintain high standards, as this is crucial for the role.
✨Data-Driven Decision Making
Be ready to discuss how you’ve used data to monitor performance and drive improvements in previous roles. This will demonstrate your analytical skills and your ability to influence future decisions effectively.
✨Practice Clear Communication
Since handling complaints and disputes is part of the job, practice articulating your thoughts clearly. You might even want to role-play potential scenarios with a friend to ensure you can communicate effectively under pressure.
