At a Glance
- Tasks: Lead contractor relationships and ensure high-quality service delivery.
- Company: Home Group, a top employer focused on inclusion and wellbeing.
- Benefits: Earn £50,000 pa, enjoy 34 days leave, and access health cash plans.
- Why this job: Make a real difference while enjoying flexible hybrid working.
- Qualifications: RICS or CIOB accredited degree or equivalent experience required.
- Other info: Join a supportive team with excellent career growth opportunities.
The predicted salary is between 42000 - 58000 £ per year.
Earn circa: £50,000 pa (depending on skills and experience), plus 34 days leave (including bank holidays and a me day) with family friendly policies. Permanent, full time (37.5 hpw). Working from our Leeds office 2 days per week and the rest from home.
Make a real difference to people’s lives.
What You’ll Do
- Lead and manage contractor relationships to ensure consistent delivery of high-quality services and customer satisfaction.
- Resolve contractual disputes and complaints efficiently, maintaining a focus on fair outcomes and service continuity.
- Monitor and report on contractor performance against agreed KPI’s, driving accountability and continuous improvement.
- Collaborate with internal teams and external partners to identify and implement service enhancements.
- Oversee contract budgets, ensuring financial control and value for money across all service areas.
You’ll Have
- A RICS or CIOB degree accredited Building Surveying degree or similar qualification, or strong equivalent experience built up through your working profession (that can be evidenced).
- Strong knowledge of housing, building legislation and compliance.
- Experience of managing contractors and resolving disputes.
- Confidence using data to drive decisions and performance.
- An experienced people manager.
The practical bits
- You’ll work Monday to Friday.
- You’ll work core hours between 08:30 to 16:30 with flexibility built in.
- You need a vehicle insured for business use, and we pay your mileage.
- You need a Basic DBS check that we pay for.
What’s in it for you?
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- 800+ discounts on shops, holidays, days out, tech and more.
- Top 20 in the UK for Wellbeing.
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
- The latest power tools supplied, so just bring your own hand tools.
Find out more Click APPLY NOW to see our Maintenance and Contract Manager Job Description, find out about us, for help to apply and our benefits. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk.
Work Locations Leeds (Wellington Street)
Closing Date Feb.26, 11:59:00 PM
Maintenance and Contract Manager employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance and Contract Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Maintenance and Contract Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to contractor management and customer satisfaction. This will help you tailor your responses and show that you’re genuinely interested in making a difference in their team.
✨Tip Number 3
Practice your negotiation skills! As a Maintenance and Contract Manager, you’ll need to resolve disputes and manage budgets effectively. Role-play potential scenarios with a friend to build your confidence and ensure you can handle tough conversations with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our fantastic benefits right there!
We think you need these skills to ace Maintenance and Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance and Contract Manager role. Highlight your experience with contractor management, dispute resolution, and any relevant qualifications like RICS or CIOB. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can make a difference at StudySmarter. Be sure to mention your experience with KPIs and financial control, as these are key aspects of the job.
Showcase Your People Skills: As an experienced people manager, it's important to showcase your ability to lead and collaborate. Share examples of how you've successfully managed teams or resolved conflicts in the past. We love seeing candidates who can bring people together!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you have all the latest info about the role. Plus, roles can close early, so get your application in sooner rather than later!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing and building legislation. Familiarise yourself with the key compliance issues relevant to the role, as well as any recent changes in the industry. This will show that you're not just qualified but also genuinely interested in the field.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed contractors or resolved disputes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your problem-solving skills and ability to drive accountability.
✨Data-Driven Decisions
Since the role involves using data to monitor contractor performance, be ready to discuss how you've used data in previous roles. Bring examples of KPIs you've tracked and how they influenced your decisions. This will highlight your analytical skills and commitment to continuous improvement.
✨Cultural Fit Matters
Research the company culture and values, especially their focus on inclusion and wellbeing. Be prepared to discuss how your personal values align with theirs. Showing that you can contribute to a positive workplace environment will set you apart from other candidates.