Lead Support Worker

Lead Support Worker

Eastleigh Full-Time 25838 - 25838 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead support planning and coordinate a team to empower customers with complex needs.
  • Company: Join a top-rated workplace that values both customers and employees.
  • Benefits: Earn ÂŁ13.21 per hour, enjoy 34-39 days leave, and access a health cash plan.
  • Why this job: Make a real difference in people's lives while feeling valued and supported.
  • Qualifications: Experience in supporting others and coordinating care is essential.
  • Other info: Flexible hours with a friendly team and opportunities for personal growth.

The predicted salary is between 25838 - 25838 ÂŁ per year.

Lead Support Worker Pay ÂŁ13.21 per hour (ÂŁ25,838 per annum) plus 34 days leave (rising to 39) and health cash plan worth over ÂŁ1140. Permanent, full or part time (37.5hpw), across 7 days per week to include some bank holidays and weekends.

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do:

  • Lead support planning and coordinate our Support Workers to deliver person-centred support.
  • Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
  • Support Customers with daily tasks like budgeting, cooking and attending appointments.
  • Work with multi-agency teams to safeguard and empower our customers.
  • Help customers build independence and prepare for their move‑on into the community.

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have:

  • Passion and experience in supporting others ideally in a supported housing setting.
  • Experience assessing referrals and coordinating support.
  • The ability to work under your own initiative, remain calm under pressure and have a resilient approach.

8 week rolling rota covering 7 days per week, currently including 2 weekends in 8, with some early 9‑5 shifts, some middle 10‑6 shifts and some late 11‑7 shifts. Our service is staffed from 9am‑7pm weekdays and 10am‑6pm weekends and bank holidays.

You will be based at our Lymington Site, with regular travel to our Hythe site, and occasional travel across the rest of the patch, covering New Forest, Winchester, Eastleigh and Test Valley.

You need an Enhanced DBS with barring list (we pay for that) and a vehicle insured for business use (and a license!), we’ll pay for any business mileage.

What’s in it for you:

  • Matching pension contribution (up to 7% and life insurance of 3x basic salary).
  • Instant pay access with Stream.
  • Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
  • 34 days leave, rising to 39 (this includes bank holidays and a “me day”).
  • Health cash plan saving you (and your children) ÂŁ1140+ each year covering dental, opticians, prescriptions and more.

Lead Support Worker employer: Home Group

At CoS Home, we pride ourselves on being a supportive and caring employer, where our team members are valued as much as the customers we serve. With competitive pay, generous leave entitlements, and a strong focus on employee development, we create an environment that fosters growth and well-being. Join us in Lymington, where you can make a meaningful impact in the lives of others while enjoying a fulfilling work-life balance.
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Contact Detail:

Home Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Support Worker

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to support work. Think about your experiences and how they align with the role of a Lead Support Worker. Confidence is key, so get comfortable talking about your skills!

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let them know why you care about supporting others. Share stories that highlight your commitment to helping people live independently.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our amazing team!

We think you need these skills to ace Lead Support Worker

Support Planning
Coordination Skills
Person-Centred Support
Safeguarding
Multi-Agency Collaboration
Independence Building
Assessment Skills
Resilience
Calm Under Pressure
Initiative
Time Management
Communication Skills
Driving License
Enhanced DBS

Some tips for your application 🫡

Show Your Passion: When you’re writing your application, let your passion for supporting others shine through. We want to see how much you care about making a difference in people’s lives, so share your experiences and what motivates you!

Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in supported housing and how it aligns with our values at StudySmarter. This shows us you’ve done your homework and are genuinely interested!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences without wading through fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!

How to prepare for a job interview at Home Group

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Lead Support Worker role. Familiarise yourself with the responsibilities, such as support planning and coordinating with colleagues. This will help you demonstrate your knowledge and passion for the position.

✨Showcase Your Experience

Be ready to share specific examples from your past experiences that highlight your ability to support individuals with complex needs. Discuss how you've helped others build independence and managed caseloads effectively, as this will resonate well with the interviewers.

✨Demonstrate Your Team Spirit

Since teamwork is crucial in this role, be prepared to talk about how you collaborate with multi-agency teams. Share instances where you’ve worked together to safeguard and empower customers, showing that you value a supportive work environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the company culture and the team dynamics. Inquire about their approach to staff development or how they ensure a supportive atmosphere, which reflects your desire to be part of a caring team.

Lead Support Worker
Home Group
Location: Eastleigh
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  • Lead Support Worker

    Eastleigh
    Full-Time
    25838 - 25838 ÂŁ / year (est.)
  • H

    Home Group

    1000+
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