Lead Support Worker

Lead Support Worker

Full-Time 25838 - 25838 € / year (est.) No home office possible
Home Group

At a Glance

  • Tasks: Support customers with complex needs and lead a small team to create impactful support plans.
  • Company: Join one of the UK’s top 10 Great Places to Work!
  • Benefits: Earn £13.21 per hour, enjoy 34 days leave, and access health cash plans.
  • Other info: Flexible rota-based hours and opportunities for professional growth.
  • Why this job: Make a real difference in people's lives every day while building your career.
  • Qualifications: Experience in creating support plans and a passion for helping others.

The predicted salary is between 25838 - 25838 € per year.

Salary £27,500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140.

Permanent, Full time (37.5 hpw) plus one sleepover per week (£50 per sleepover).

Middlesbrough.

We can’t offer a CoS for this role.

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What’s in it for you?

  • 34 days leave, pro-rated (including bank holidays and a “me day”)
  • Paid time off for volunteering
  • Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
  • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
  • Career path with development and an excellent training package
  • Excellent benefits and rewards including supermarket discounts and travel expenses

What You’ll Do

  • Creating support plans with your customers and coordinating a small team of Support Workers working with the plans.
  • Working with our young customers who will be looked after children or children in need, ensuring that Ofsted Supported Housing needs are met in our service.
  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
  • Cuppas, chats and catch ups with your customer but also plenty of time to collaborate with colleagues too.

Why join us?

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work!

You have

  • Passion and experience in supporting others ideally in a supported housing setting
  • Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
  • Experience assessing referrals and coordinating support
  • The ability to work under your own initiative, remain calm under pressure and have a resilient approach
  • Passion to support our young people to live their best life, working collaboratively with an eye for detail.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

  • Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
  • You will work as part of a rota involving some early starts and some late finishes. Our shifts run from 8am – 10pm, working 5 days a week, including weekends and bank holidays. Some sleep ins may be required with this role. £50 per sleepover.
  • Middlesbrough young person’s service Erdely villa, which is a OFSTED registered service for 16-18 year olds.
  • It is preferred that you are able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
  • You’ll need an Enhanced DBS check done and we pay for that.

Work Locations

Middlesbrough (404 Marton Road)

Closing Date

May 26, 11:59:00 PM

For reasonable adjustments email recruitment@homegroup.org.uk.

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Lead Support Worker employer: Home Group

At Home Group, we pride ourselves on being a leading employer in the West Yorkshire area, offering a supportive and dynamic work environment for our Lead Support Workers. With a strong focus on employee well-being, we provide generous benefits such as 34 days of leave, a health cash plan, and opportunities for career growth, all while making a meaningful impact in the lives of those we support. Join us and be part of a team that truly cares, where no two days are the same and your contributions are valued.

Home Group

Contact Detail:

Home Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Support Worker

Tip Number 1

Network like a pro! Reach out to people in the field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions and scenarios related to support work. Think about your experiences and how they relate to the role of Lead Support Worker. We want you to shine when it’s your turn to impress!

Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let them know why you care about helping people with complex needs. Your enthusiasm can set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!

We think you need these skills to ace Lead Support Worker

Person-Centred Support Planning
Team Leadership
Mental Health Support
Substance Use Support
Risk Assessment
Safeguarding Checks
Daily Living Skills Development

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for helping others shine through. We want to see how you can make a real difference in people's lives, so share your experiences and motivations that drive you to support those with complex needs.

Tailor Your Support Plans:Make sure to highlight your experience in creating person-centred support plans. We love seeing specific examples of how you've led teams to deliver these plans effectively, so don’t hold back on the details!

Be Yourself:We’re looking for genuine individuals who can connect with our customers. Don’t be afraid to let your personality come through in your application. Share your unique approach to building trust and confidence with those you support.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team!

How to prepare for a job interview at Home Group

Know Your Stuff

Make sure you understand the role of a Lead Support Worker inside out. Familiarise yourself with creating person-centred support plans and the challenges faced by customers with complex needs. This will help you answer questions confidently and show that you're genuinely interested in making a difference.

Showcase Your Experience

Prepare specific examples from your past work where you've successfully led a team or supported individuals with mental health or substance use issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.

Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of support plans you'll be creating, or how they measure success in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's goals.

Demonstrate Your Passion

Let your enthusiasm for helping others shine through. Share why you’re passionate about supporting people with complex needs and how you believe you can make a real impact in their lives. A genuine connection to the role can set you apart from other candidates.