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For Companies At a Glance
- Tasks: Support customers with complex needs and lead a small team to create impactful support plans.
- Company: Join one of the UK’s top 10 Great Places to Work!
- Benefits: Earn £13.21 per hour, enjoy 34 days leave, and access health cash plans.
- Why this job: Make a real difference in people's lives every day while building your career.
- Qualifications: Experience in creating support plans and a passion for helping others.
- Other info: Flexible rota-based hours and opportunities for professional growth.
The predicted salary is between 25838 - 25838 £ per year.
Overview
Lead Support Worker. Earn 13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over 1140. Permanent full time (37.5 hpw) – on an 8-week rota including weekends lates and sleep in shifts. Southampton. We cannot offer a CoS for this role.
Home a place where you belong
Want to be part of a team that truly cares not only about our customers but about you too. Our colleagues tell us that working here feels different. We’re brilliant at what we do and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently where no two days are the same. One moment you’re helping someone take a big step towards their goals the next you’re supporting them through life’s everyday ups and downs.
What you’ll do
- Lead support planning and coordinate our Support Workers to deliver person-centred support
- Balance support safeguarding admin and meetings while guiding colleagues and managing caseloads
- Support customers with daily tasks like budgeting cooking and attending appointments
- Work with multi-agency teams to safeguard and empower our customers
- Help customers build independence and prepare for their move-on into the community
You have
- Passion and experience in supporting others ideally in a supported housing setting
- Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
- Experience assessing referrals and coordinating support
- The ability to work under your own initiative, remain calm under pressure and have a resilient approach
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing and our diversity networks help make Home Group a great place to work!
The practical bits
- We work on an 8-week rolling rota which includes day shifts, late shifts, sleeps and colleagues work every other weekend
- This is a service-based role only
- We also get together regularly once every four weeks during the day for training and team meetings; this is included in your contracted hours
- You need an Enhanced with barring list (we pay)
Whats in it for you
- 34 days leave rising to 39 (this includes bank holidays and a me day)
- Health cash plan saving you (and your children) 1140 each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Instant pay access with Stream
- 800 discounts on shops, holidays, days out, tech and more
Find out more
Click APPLY NOW to see our Support Coordinator Job Description (what we call the role internally!), find out about us for help to apply and our benefits. Roles can close early so don’t wait. For reasonable adjustments email.
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Lead Support Worker employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support work. Think about your experiences and how they relate to the role of Lead Support Worker. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about helping people with complex needs. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Lead Support Worker
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping others shine through. We want to see how you can make a real difference in people's lives, so share your experiences and motivations that drive you to support those with complex needs.
Tailor Your Support Plans: Make sure to highlight your experience in creating person-centred support plans. We love seeing specific examples of how you've led teams to deliver these plans effectively, so don’t hold back on the details!
Be Yourself: We’re looking for genuine individuals who can connect with our customers. Don’t be afraid to let your personality come through in your application. Share your unique approach to building trust and confidence with those you support.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you understand the role of a Lead Support Worker inside out. Familiarise yourself with creating person-centred support plans and the challenges faced by customers with complex needs. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully led a team or supported individuals with mental health or substance use issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of support plans you'll be creating, or how they measure success in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's goals.
✨Demonstrate Your Passion
Let your enthusiasm for helping others shine through. Share why you’re passionate about supporting people with complex needs and how you believe you can make a real impact in their lives. A genuine connection to the role can set you apart from other candidates.
