At a Glance
- Tasks: Support customers with complex needs and create person-centred support plans.
- Company: Home Group, a top 10 Great Place to Work in the UK.
- Benefits: £13.21 per hour, health cash plan, 34 days leave, and discounts.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Experience in creating support plans and leading teams.
- Other info: Join a diverse team that values inclusion and wellbeing.
The predicted salary is between 25838 - 25838 £ per year.
Lead Support Worker
Pay £13.21 per hour (£25,838 per annum) plus health cash plan and instant pay access with Stream
Permanent, Full time (37.5 hpw)
West Yorkshire – Leeds, Huddersfield, Wakefield area
Home, a place where you belong
Looking for a role where you can help people turn their lives around? As our Lead Support Worker (known by us as Support Coordinator), you\’ll support customers with complex needs in their homes and out in the community.
You\’ll be part of a central team that steps in when services need cover, so no two days are the same. If you\’re ready to leave behind the same old routine and do something that matters, this could be your next move.
What you\’ll do
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Create person-centred support plans and lead a small team to deliver them
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Support customers with mental health, substance use, homelessness and isolation
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Help people build daily living skills and confidence in their community
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Carry out risk assessments, reviews and safeguarding checks
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Set up and end tenancies, making sure customers feel safe and supported
Why join us
You\’ll be part of a team that really cares. We give you time to build trust with customers and space to work with your colleagues. We\’re proud to be one of the UK\’s top 10 Great Places to Work
You have…
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Experience creating support plans and leading others to deliver them
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A calm, resilient approach and confidence working on your own
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Skills to assess referrals and coordinate support for complex needs
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A passion for helping people live their best life
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A vehicle insured for business use – we pay your mileage
Stronger together
We do our best work when we\’re ourselves. That\’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work
Practical bits
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You\’ll work Monday to Sunday on a rota-based system
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You\’ll work 37.5 hours per week on a rota-based system
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You\’ll cover a patch across services in West Yorkshire
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You need a vehicle insured for business use, and we pay your mileage
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You need an Enhanced with barring list DBS check that we pay for
What\’s in it for you?
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34 days leave (including bank hols and a \\\”me day\\\” to use for whatever you fancy) increasing to 39
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2 paid volunteering days each year
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Health cash plan saving you from £1140 per annum. We\’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
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Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
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We Grow Our Own colleagues (not literally of course), when you\’re ready for the next step in your career, you can grow with us
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don\’t wait.
For reasonable adjustments email
Lead Support Worker employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Support Worker
✨Tip Number 1
Get to know the company culture! Before your interview, check out Home Group's values and mission. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience aligns with supporting customers with complex needs. We want to hear your passion for helping others shine through!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the role and the team. Plus, it’s a great way to find out if this is the right fit for you!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and remind them of your enthusiasm for the Lead Support Worker position. And remember, apply through our website for the best chance!
We think you need these skills to ace Lead Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with creating support plans and leading teams. We want to see how your skills align with the role of Lead Support Worker, so don’t hold back!
Show Your Passion: Let your enthusiasm for helping people shine through in your written application. We’re looking for someone who’s genuinely passionate about making a difference, so share your motivation and experiences that reflect this.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at Home Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lead Support Worker. Familiarise yourself with creating person-centred support plans and the challenges faced by customers with complex needs. This will help you speak confidently about your experience and how it aligns with what they’re looking for.
✨Show Your Passion
This role is all about helping people turn their lives around, so let your passion shine through! Share specific examples from your past experiences where you've made a difference in someone's life. This will demonstrate your commitment to the role and the values of the organisation.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the team dynamics, the types of support plans they currently use, or how they measure success in their services. This shows that you’re genuinely interested in the role and want to contribute positively.
✨Be Ready for Scenarios
Expect to be asked about how you would handle specific situations related to mental health, substance use, or safeguarding checks. Think through some scenarios beforehand and be ready to discuss your approach. This will highlight your problem-solving skills and ability to remain calm under pressure.