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For Companies At a Glance
- Tasks: Support customers with complex needs to live independently and achieve their goals.
- Company: Join a top-rated organisation known for its supportive culture and employee wellbeing.
- Benefits: Enjoy 34 days leave, paid volunteering time, and health cash plan benefits.
- Why this job: Make a real difference in people's lives while developing your career in a rewarding environment.
- Qualifications: Experience in creating support plans and coordinating teams is essential.
- Other info: Flexible working hours and a strong focus on work-life balance.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Overview
Permanent, part time (20 hpw), rota working.
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.
What’s in it for you?
- 34 days leave, pro-rated (including bank holidays and a “me day”)
- Paid time off for volunteering
- Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to ÂŁ1140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing.
Typical day as a Lead Support Worker (known by us as Coordinator)
- Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
- Supporting customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
- You’ll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK!
You bring
- Passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and supporting colleagues in working to the plans.
- Experience of coordinating and assessing customer referrals.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach
- We are not able to offer sponsorship for this role.
Our team
You’ll join Paul and our amazing Shiphay team. We are super passionate about what we do! We’re really proud of the continuing development & the recovery that our amazing customers have achieved & continue to achieve. We’re an extremely supportive group of unique individuals, who have our own quirks, which when blended together make for an amazing team, encouraging our amazing customers to achieve their aspirations & goals.
Job details
- Flexible working hours (we’re open to agreeing a work pattern with you)
- Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- We work on a 4 – week rolling rota, ensuring that you can plan a healthy work / life balance, spending quality time with your loved ones.
- Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
- Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk .
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Lead Support Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Lead Support Coordinator role. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Showcase your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting customers shine through. Share personal stories that highlight your commitment to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our amazing team.
We think you need these skills to ace Lead Support Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting customers shine through. We want to see how you can help change lives for the better, so share your experiences and motivations that align with our mission.
Tailor Your Support Plans: Make sure to highlight your experience in creating person-centred support plans. We love seeing specific examples of how you've helped others achieve their goals, so don’t hold back on the details!
Be Yourself: We’re all about unique individuals at StudySmarter, so don’t be afraid to let your personality come through in your application. Share your quirks and what makes you a great fit for our supportive team.
Apply Through Our Website: To make the process smoother for both you and us, please apply through our website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Home Group
✨Know Your Customers
Before the interview, take some time to understand the needs of the customers you'll be supporting. Familiarise yourself with person-centred support plans and think about how you can help customers achieve their goals. This will show your passion for making a difference.
✨Showcase Your Team Spirit
Since this role involves coordinating a team, be ready to discuss your experience in working collaboratively. Share examples of how you've supported colleagues in the past and how you can contribute to a positive team dynamic. Highlighting your teamwork skills will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations. Think about scenarios where you've had to create support plans or manage customer referrals. Prepare specific examples that demonstrate your problem-solving skills and resilience under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
