At a Glance
- Tasks: Lead data analysis to uncover trends and drive performance improvements.
- Company: Join a top UK employer that values its people and fosters growth.
- Benefits: Enjoy a competitive salary, 34-39 days leave, and a generous pension scheme.
- Other info: Hybrid working model with opportunities for personal and professional development.
- Why this job: Shape the future with your insights and make a real impact on customer experience.
- Qualifications: Degree in Business, Finance, Maths or equivalent data analysis experience.
The predicted salary is between 49000 - 49000 £ per year.
Salary circa £49,000 per annum plus 34 days leave (rising to 39) and matching pension contribution up to 7% with life insurance of 3x salary.
Permanent, full time (37.5 hours per week), Hybrid.
Youll lead the way in turning data into decisions that improve life for our customers. This isnt a role where you just crunch numbers; youll set the direction, create new insight, and influence strategy. If youre ready to own a role that shapes the future and drives real change, this is your move.
What youll do:
- Lead national analysis to uncover trends and root causes that drive performance.
- Create forecasting and predictive models to spot risks and opportunities early.
- Turn complex data into clear insight that influences senior decision-makers.
- Build processes that share learning and best practice across regions.
- Act as the operational voice, linking commercial drivers to real-world impact.
Why join us:
- With autonomy and scope to shape the role, you can make an impact backed by a team who put customers and colleagues first.
- We grow our own talent, so youll have plenty of chances to learn and develop.
- Be part of one of the UKs top 10 Great Places to Work!
You have:
A degree in Business, Finance, Maths or equivalent experience in data analysis.
Lead Customer Analyst employer: Home Group
Join a forward-thinking company in Newcastle that prioritises employee well-being and professional growth. With a generous benefits package including 34 days of leave, a competitive pension scheme, and a culture that fosters innovation and collaboration, you'll have the opportunity to lead impactful projects while being part of a supportive team. Embrace a role where your insights will shape strategies and drive meaningful change for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Customer Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your data storytelling skills! Be ready to explain how you've turned complex data into actionable insights in past roles. This is key for a Lead Customer Analyst position, so make sure you can showcase your impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Lead Customer Analyst
Some tips for your application 🫡
Show Your Passion for Data:When writing your application, let your enthusiasm for data analysis shine through. We want to see how you can turn numbers into stories that drive decisions and improve customer experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Lead Customer Analyst role. Highlight relevant experience and skills that align with our job description, especially your ability to create insights and influence strategy.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. Remember, we want to see how you can make an impact!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to shape the future with us.
How to prepare for a job interview at Home Group
✨Know Your Data
As a Lead Customer Analyst, you'll be expected to turn data into decisions. Brush up on your data analysis skills and be ready to discuss specific examples of how you've used data to influence strategy in the past. This will show your potential employer that you can hit the ground running.
✨Understand the Business
Familiarise yourself with the company's mission and values, especially how they relate to customer experience. Be prepared to discuss how your insights can align with their goals. This demonstrates that you're not just a number cruncher but someone who understands the bigger picture.
✨Prepare Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s current challenges and how they use data to drive decisions. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Showcase Your Leadership Skills
Since this role involves leading national analysis, be ready to share examples of how you've led projects or teams in the past. Highlight your ability to influence others and drive change, as this will be crucial in your new role.
