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- Tasks: Lead a passionate team to support customers with mental health conditions and improve service quality.
- Company: Join one of the UK’s top 10 Great Places to Work!
- Benefits: Earn ÂŁ27,338, enjoy 34 days leave, health cash plan, and career development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Great people skills, team leadership experience, and a vehicle for business use.
- Other info: Flexible hours, supportive environment, and opportunities for volunteering.
The predicted salary is between 22700 - 32700 ÂŁ per year.
Earn ÂŁ27,338 per year and great benefits including Health Cash Plan. Permanent, full time (37.5 hpw) plus on call shift payment of ÂŁ14.30 per session. Worcestershire - primarily within our Worcester services.
This is your chance to unleash the potential in our colleagues whilst delivering excellent outcomes for our customers! You’ll manage our services which house customers experiencing mental health conditions within our 24hr services and our dispersed and community support services.
What You’ll Do
- You’ll be the Safeguarding Lead and will manage our passionate and dedicated team of Support Workers and Coordinators.
- Being present within the service to understand how it runs and identify opportunities to improve quality.
- Stepping in during crisis situations and supporting customers with empathy and professionalism.
- Overseeing maintenance issues and managing the service budget effectively.
- Attending multi‑agency meetings and steering groups to represent and develop the service.
Why join us
If you’re a proactive leader who thrives in a fast‑paced, purpose‑driven environment, this is your opportunity to make a real difference. Imagine going home each day knowing you’ve helped change someone’s life for the better.
You have
- Great people skills, ability to communicate and understand where people are in their life.
- The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers.
- Ideally, you’ll have experience of leading a team, and have the knack for empowering and developing others.
- Experience of delivering support in a housing or care environment.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! This is essential for this role.
The practical bits
- The role is primarily Monday-Friday 9-5, however there may be times where you will be required to cover the service - so flexibility is a requirement with this role.
- You will be expected to provide cover in Worcester and Kidderminster - however this role will be primarily based within our Worcester services.
- You will be based at one of our 24hr services. This role will be covering a mixture of the support services within the team so you will have to manage your diary effectively.
- You’ll be able to use technology for monitoring spending on the budgets, ensuring that the paperwork that the staff team are completing is meeting the quality standards, setting rotas to ensure the services are always covered, creating documents to incorporate into the service.
- You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
- Health cash plan saving you (and your children) ÂŁ1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Career path with development and excellent training package.
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
For reasonable adjustments email recruitment@homegroup.org.uk.
Services Manager in Kidderminster employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Manager in Kidderminster
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Home Group. Check out their values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the Services Manager role.
✨Tip Number 2
Practice your storytelling skills! Think of specific examples from your past experiences that highlight your leadership and people skills. When you're in the interview, share these stories to demonstrate how you've made a difference in previous roles.
✨Tip Number 3
Be ready to discuss crisis management! As a Services Manager, you'll need to handle tough situations. Prepare to talk about how you've successfully navigated challenges in the past, showing your ability to support customers with empathy and professionalism.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or the services. This shows your genuine interest in the role and helps you figure out if it's the right fit for you too!
We think you need these skills to ace Services Manager in Kidderminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Services Manager role. Highlight your experience in leading teams and supporting individuals with mental health conditions, as this will show us you understand what we're looking for.
Showcase Your People Skills: We want to see your great people skills shine through! Use examples in your application that demonstrate how you've effectively communicated and supported others in challenging situations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can manage services effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Home Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Services Manager role. Familiarise yourself with the responsibilities, especially around safeguarding and team management. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your People Skills
As a Services Manager, great people skills are essential. Prepare examples of how you've effectively communicated and supported your team in the past. Think about times when you've had to advocate for customers or challenge behaviours that don’t align with values—these stories will resonate well.
✨Demonstrate Flexibility and Problem-Solving
This role requires flexibility and quick thinking, especially during crisis situations. Be ready to discuss how you've handled unexpected challenges in previous roles. Highlight your ability to stay calm under pressure and your approach to finding solutions that benefit both the team and the customers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for development. This shows that you're not just interested in the job, but also in how you can grow within the organisation and contribute to its success.