Hybrid Housing Operations Manager — Lead Services

Hybrid Housing Operations Manager — Lead Services

Full-Time No working from home possible
Home Group

At a Glance

  • Tasks: Lead a team to deliver top-notch housing services and drive customer-focused improvements.
  • Company: Home Group, a dynamic organisation dedicated to enhancing communities across the East of England.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Join a supportive team and enjoy a flexible work-life balance.
  • Why this job: Make a real difference in people's lives while managing impactful projects and budgets.
  • Qualifications: Experience in housing operations and strong leadership skills required.

Home Group is seeking an Housing Operations Manager to lead and inspire our Customer and Communities Team across the East of England, including Essex, Hertfordshire and Bedfordshire. This hybrid role is based in the region with on-site presence 2 days a week and a 37.5 hour week.

You will manage a team delivering high‑quality housing services, drive customer-focused improvements, and oversee budgets up to £5m to achieve value for money and KPI targets.

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Hybrid Housing Operations Manager — Lead Services employer: Home Group

Home Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a competitive salary, generous benefits including 34 days of leave and a health cash plan, as well as the flexibility of hybrid working, this role in Newcastle upon Tyne provides a meaningful opportunity for solicitors to thrive in housing litigation while enjoying a balanced lifestyle.

Home Group

Contact Details:

Home Group Recruitment Team

We think you need these skills to ace Hybrid Housing Operations Manager — Lead Services

Team Management
Customer Service
Budget Management
KPI Monitoring
Leadership Skills
Project Management
Communication Skills