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- Tasks: Ensure customer safety, monitor buildings, and provide support during night shifts.
- Company: Home Group, a top-rated employer focused on community care.
- Benefits: Earn ÂŁ12.60 ph, enjoy 34 days leave, and access health cash plans.
- Other info: Join a friendly team with excellent training and career development opportunities.
- Why this job: Make a real difference while working nights in a supportive environment.
- Qualifications: Strong communication skills and experience in supporting others.
The predicted salary is between 24638 - 27400 ÂŁ per year.
Earn ÂŁ12.60 ph or Salary ÂŁ24,638 pa, sleep in payment and great benefits including Health Cash Plan. Permanent, Full time (37.5 hpw), this is rota based and usually 4 nights on and 4 nights off. West Yorkshire including Leeds, Huddersfield and surrounding areas.
We’re looking for a dedicated night worker who won’t fall asleep on the job! Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What’s in it for you?
- 34 days leave, pro-rated (including bank holidays and a “me day”)
- Paid time off for volunteering
- Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to ÂŁ1140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
What you’ll do:
- Walk around the building checking CCTV, fire doors and communal areas
- Greeting customers and visitors, picking up repairs or cleaning
- The first line of support for our customers when our wider team or their own support network isn’t around to help!
- Monitor and respond to incidents calmly, quickly and fairly
- Work with colleagues and partners to manage anti-social behaviour
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- Calm under pressure with great communication skills
- Passion and experience in supporting others, either personally or professionally
- Good judgement and clear communication
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! Travel between different services to help support our customers across West Yorkshire. Working some days but mostly nights on a 4 on 4 off rotation. Although you’ll work nights / lone work, we do get together regularly for training and team meetings. Able to use technology to monitor CCTV, update records and communicate with colleagues. You’ll need an Enhanced DBS check done (we pay for it).
For reasonable adjustments email recruitment@homegroup.org.uk
Housing Concierge in Huddersfield employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to people in the housing and care sectors on LinkedIn or local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer support and crisis management. We recommend role-playing with a friend to get comfortable with your responses and showcase your calmness under pressure.
✨Tip Number 3
Show off your passion for helping others! During interviews, share specific examples of how you've supported vulnerable individuals in the past. This will highlight your experience and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Concierge in Huddersfield
Some tips for your application 🫡
Show Your Night Owl Skills: Make sure to highlight your ability to work nights and stay alert. We want to see how you thrive during those late hours, so share any relevant experiences that showcase your dedication and reliability.
Communicate Clearly: Since great communication is key for this role, use your application to demonstrate your skills. Whether it’s through your writing style or examples of past interactions, let us know how you connect with others effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Housing Concierge role. We love seeing candidates who take the extra step to align their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Home Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housing Concierge. Familiarise yourself with the key tasks like monitoring CCTV, responding to incidents, and supporting customers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Housing Concierge, you'll need to communicate effectively with customers and colleagues. Prepare examples from your past experiences where you've successfully handled difficult situations or provided support. This will highlight your ability to stay calm under pressure and your passion for helping others.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to intervene in sensitive situations or manage anti-social behaviour. Be ready to discuss how you approached these challenges and what the outcomes were. This will show that you have good judgement and can act quickly and fairly when needed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.