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- Tasks: As a Housing Manager, you'll build community relationships and tackle challenges daily.
- Company: Join Home Group, a top-rated workplace that values teamwork and personal growth.
- Benefits: Enjoy 34 days leave, health cash plan, and discounts on travel and shopping.
- Other info: Flexible working hours and a hybrid role with a focus on community engagement.
- Why this job: Make a real impact in people's lives while working in a supportive and diverse environment.
- Qualifications: Experience in housing management and a proactive attitude are essential.
The predicted salary is between 28800 - 42000 £ per year.
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Great benefits including 34 days leave and a Health Cash Plan!
Home, a place where you belong
Step into our role of Housing Manager where you shape your patch, support your customers and see the difference you make every day.
At Home Group you get the backing of national a organisation with the feel of a close-knit team. Enjoy the freedom to make decisions that matter, have variety in your week and a real chance to grow your career, all while working somewhere that truly values you.
Typical day as a Housing Manager
Be visible and proactive on estates, building strong relationships with our communities.
Manage multiple patches and neighbourhoods, supported by Community Housing Assistants.
Tackle anti-social behaviour and respond to customer queries and complaints.
Oversee the voids process, working closely with local authorities.
Carry our estate inspections, meet contractors on site, and complete safety and compliance checks.
You\’ll go home each day knowing that you have helped change our customers lives for the better, here, at one of the Top Ten Great Places to Work in the UK!
What’s in it for you?
34 days leave (including bank holidays and a “me day”) with the option to buy 5 more
Paid time off for volunteering
MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Colleagues really matter to us, that’s why we’re the10thBest place in the UK for Wellbeing.
About You
Housing sector experience with knowledge of housing management, housing law and ideally universal credit
CIH Level 3 or willingness to work towards it
Organised, methodical, proactive and positive
Resilient when handling challenges and complaints
Confident working with external partners and stakeholders
You will though, spend most of your time out in our local estates, all while still being part of a supportive team.
Job details
Hybrid role: 2/3 days in Gateshead, Tyne and Wear and the local region
1 office anchor day at One Strawberry Lane, Newcastle, plus home based admin
There be some flexibility to adapt your working hours (to discuss at interview)
Mostly Monday-Friday, with occasional evening meetings, but you will be able to manage your own diary
Vehicle insured for business use required, but we pay for your mileage
You’ll need a Standard DBS check done and we pay for that
We can\’t sponsor you due to certificate limits. We review this regularly.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
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Housing Manager employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager
✨Tip Number 1
Familiarise yourself with the local housing laws and regulations. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role and the community.
✨Tip Number 2
Network with current or former Housing Managers in your area. They can provide valuable insights into the role and may even share tips on how to stand out during the application process.
✨Tip Number 3
Showcase your experience in handling anti-social behaviour and customer complaints. Prepare specific examples of how you've successfully managed these situations, as this is a key part of the job.
✨Tip Number 4
Research Home Group's values and recent initiatives. Being able to discuss how your personal values align with theirs will make a strong impression and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Housing Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Manager position. Tailor your application to highlight relevant experience in housing management and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the housing sector, particularly any knowledge of housing law and universal credit. Use specific examples to demonstrate your skills in managing complaints and building community relationships.
Showcase Your Soft Skills: The role requires strong interpersonal skills. Make sure to mention your ability to handle challenges, work with external partners, and maintain a positive attitude. Provide examples of how you've successfully navigated difficult situations in the past.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work at Home Group specifically, and how you align with their values and mission.
How to prepare for a job interview at Home Group
✨Show Your Community Spirit
As a Housing Manager, you'll be working closely with communities. During the interview, share examples of how you've built relationships in previous roles or how you've tackled community issues. This will demonstrate your proactive approach and commitment to making a difference.
✨Know Your Housing Law
Familiarise yourself with housing management and relevant laws, especially if you have experience in the sector. Be prepared to discuss how you've applied this knowledge in past roles, as it shows you're ready to handle the responsibilities of the position.
✨Demonstrate Resilience
The role involves handling complaints and challenges. Think of specific instances where you've successfully managed difficult situations. Highlighting your resilience and problem-solving skills will reassure the interviewers that you can handle the pressures of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about their approach to community engagement or how they support staff development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.