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- Tasks: Support clients in maintaining homes and managing tenancies while engaging with the community.
- Company: Join a dedicated team in Cumbria focused on enhancing community well-being.
- Benefits: Enjoy 34 days leave, health cash plan, and discounts on shopping and holidays.
- Why this job: Make a positive impact while working in a supportive and diverse environment.
- Qualifications: People-oriented with property management experience preferred; passion for customer service is essential.
- Other info: Flexible hours, mix of office and customer visits, and career growth opportunities available.
The predicted salary is between 24638 - 27400 £ per year.
Job Description – Housing Management Worker (251165)
Position: Housing Management Worker
Type: Permanent, full-time (37.5 hours per week)
Salary: £12.60 per hour (£24,638 per annum) plus benefits including a cash Health Plan
About the Role
This is a great opportunity to join our team in Cumbria as a Housing Management Worker. You will support our customers by ensuring their homes are safe and well maintained, managing tenancies, rent accounts, and engaging with the community to promote well-being and social activity.
Key Responsibilities
- Support older clients over 55 and younger clients with learning disabilities.
- Assist customers in maintaining their homes and engaging in their communities.
- Help with housing benefit claims and ensure rent accounts are up to date.
- Conduct routine safety and compliance checks on properties.
- Manage administrative tasks including record updates, ordering, and payment arrangements.
Candidate Profile
- People-oriented with experience in property management or compliance is a plus.
- Positive, proactive, organized, and able to work independently.
- Passionate about customer service and helping others.
- Ability to collaborate effectively with colleagues and external partners.
- Enthusiastic about property management and maintaining high standards for customer homes.
Additional Details
Due to sponsorship limitations, we cannot currently offer sponsorship to external candidates. This is under regular review.
Join Tina and our Older People’s Independent Living team, dedicated to making a positive impact in our community. We value diversity and support all colleagues to be authentic at work.
Job Details
- Flexible working hours, typically 7.50 hours a day, Monday to Friday.
- Based at our Wigton service, with a mix of customer visits and office work.
- Use of technology for records, benefit claims, and tenancy management.
- Occasional coverage of other schemes and team meetings; a vehicle insured for business purposes is required (mileage paid).
- An Enhanced DBS check is required, paid for by us.
Benefits
- 34 days leave (including bank holidays and a \’me day\’), increasing to 39 days, plus volunteering leave.
- Health cash plan covering dental, optical, prescriptions, and therapies.
- Discounts on shopping, holidays, and days out.
- Opportunities for career growth within the organization.
- Support for wellbeing and adjustments during recruitment.
For support in the application process, contact recruitment@homegroup.org.uk.
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Housing Management Worker employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Worker
✨Tip Number 1
Familiarise yourself with the specific needs of older clients and those with learning disabilities. Understanding their unique challenges will help you demonstrate your empathy and suitability for the role during any interviews or discussions.
✨Tip Number 2
Network with professionals in the housing management sector, especially those who work with vulnerable populations. Attend local community events or workshops to connect with potential colleagues and gain insights into best practices in the field.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed administrative tasks in previous roles. Be ready to discuss how you keep records up to date and handle multiple responsibilities efficiently.
✨Tip Number 4
Research the company’s values and community initiatives. Being able to articulate how your personal values align with theirs can set you apart and show your genuine interest in making a positive impact in the community.
We think you need these skills to ace Housing Management Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and candidate profile. Tailor your application to highlight how your skills and experiences align with the requirements of a Housing Management Worker.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in property management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to support clients effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your commitment to maintaining high standards in housing management. Provide specific examples of how you've positively impacted previous clients or projects.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Home Group
✨Show Your People Skills
As a Housing Management Worker, you'll be interacting with various clients, including older individuals and those with learning disabilities. Highlight your experience in customer service and your ability to connect with people during the interview.
✨Demonstrate Organisational Skills
The role requires managing tenancies and administrative tasks. Be prepared to discuss how you stay organised and manage multiple responsibilities effectively. Share examples of how you've handled similar tasks in previous roles.
✨Familiarise Yourself with Compliance
Understanding safety and compliance checks is crucial for this position. Brush up on relevant regulations and be ready to discuss how you ensure compliance in property management or any related experience you have.
✨Express Your Passion for Community Engagement
This role involves engaging with the community to promote well-being. Be sure to convey your enthusiasm for community work and share any past experiences where you've successfully engaged with local initiatives or supported community members.
