Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support older people in maintaining their homes and community involvement.
- Company: Join a passionate team dedicated to making a positive community impact.
- Benefits: Enjoy flexible hours, 34 days leave, health cash plan, and high street discounts.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: A people person with a passion for customer service and community well-being.
- Other info: Part-time role with potential for career growth and a friendly team atmosphere.
Location: Burnside / Wigton, where they will work on the service.
Type: Temporary Fixed Term (initially 6 months), part-time (18.75 hpw)
Salary: Earn £12.60 per hour (£24,638 per annum) [pro rata] and great benefits including cash Health Plan.
This is a great opportunity for a Housing Management worker to join our team here in Cumbria. As our housing and property expert, you’ll support our customers, ensuring their homes are safe and well maintained. You’ll provide a housing management service, support them in managing their tenancy and rent accounts, and engage with the community to promote social activities and reduce loneliness.
Typical Day
- Support older people over 55’s to maintain their homes and community involvement.
- Assist customers with housing benefit claims and ensure rent accounts are up to date.
- Maintain properties to ensure they are safe and compliant through routine checks.
- Manage administrative tasks including updating records, ordering, and arranging payments for works.
What You Bring
- A people person, possibly with a background in property management, compliance, or health and safety checks.
- A positive, proactive, and organized attitude.
- A passion for excellent customer service and helping others.
- The ability to work independently and collaboratively with colleagues and external partners.
- A genuine interest in property and community well-being.
Additional Information
Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role. This is under regular review.
Our Team
You’ll join Manager Tina and our Older People’s Independent Living team, who are passionate about their work and proud of the homes and community impact we make. We foster a supportive environment with regular meetings and team activities.
Job Details
- Flexible working hours, ideally 8:30 to 12:15, with potential for negotiated patterns.
- 3.75 hours daily, Monday to Friday.
- Based at our Wigton service, with time spent with customers and in accessible offices.
- Proficiency with technology for records, benefit claims, and tenancy management.
- Occasional coverage of other schemes and attendance at team meetings; a vehicle insured for business purposes is required, with mileage paid.
- An Enhanced DBS check is required, paid for by us.
Our Values
We celebrate diversity and inclusion through our internal networks and support systems, making Home Group a great place to work.
Benefits
- 34 days leave (including bank holidays and a 'me day'), increasing to 39 days, plus time off for volunteering.
- Health cash plan covering dental, optical, prescriptions, and therapies.
- High street discounts on various products and services.
- Opportunities for career growth within the organization.
- Support for wellbeing and mental health, recognized as one of the best workplaces in the UK.
For any adjustments needed during the recruitment process, please contact recruitment@homegroup.org.uk.
Housing Management Worker employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Worker
✨Tip Number 1
Familiarise yourself with the local housing regulations and community resources in Burnside and Wigton. This knowledge will not only help you understand the role better but also demonstrate your commitment to supporting the community during interviews.
✨Tip Number 2
Network with professionals in the housing management sector, especially those who work with older people. Attend local community events or workshops to connect with potential colleagues and gain insights into best practices in the field.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've positively impacted someone's life, particularly in a housing or community context, as this aligns with the values of the role.
✨Tip Number 4
Showcase your organisational skills by being ready to talk about how you manage administrative tasks effectively. Highlight any experience you have with technology for record-keeping and tenancy management, as this is crucial for the position.
We think you need these skills to ace Housing Management Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Management Worker position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in property management, customer service, or community engagement. Use specific examples to demonstrate how your skills can benefit the team and the customers.
Showcase Your Values: Reflect on the values mentioned in the job description, such as diversity, inclusion, and community well-being. Make sure to convey your alignment with these values in your application, showcasing your passion for helping others.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Home Group
✨Show Your People Skills
As a Housing Management Worker, you'll be interacting with various customers, especially older people. Highlight your experience in customer service and how you've successfully supported individuals in the past.
✨Demonstrate Your Organisational Skills
This role requires managing tenancy and rent accounts, so be prepared to discuss how you stay organised. Share examples of how you've handled administrative tasks efficiently in previous roles.
✨Express Your Passion for Community Well-being
The job involves engaging with the community and promoting social activities. Be ready to talk about your interest in community work and any initiatives you've been part of that aimed at reducing loneliness.
✨Prepare for Compliance Questions
Since the role includes maintaining properties to ensure safety and compliance, brush up on relevant regulations. Be prepared to discuss your understanding of health and safety checks and how you've applied them in past experiences.