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- Tasks: Support customers with tenancy management and ensure their homes are safe and well-maintained.
- Company: Join Home Group, a top-rated workplace in the UK focused on community and diversity.
- Benefits: Enjoy 34 days leave, health cash plans, and over 800 discounts on everyday essentials.
- Why this job: Make a real difference in people's lives while working in a supportive and fun team environment.
- Qualifications: Experience in housing management and a proactive attitude are essential for this role.
- Other info: Flexible shifts and a vibrant team culture with regular social activities await you!
The predicted salary is between 25838 - 26645 ÂŁ per year.
Overview
Pay ÂŁ13.21 per hour (ÂŁ25,838 per annum, pro rata) and great benefits including Health Cash Plan
Permanent, part time (20 hpw)
Southampton
We can’t offer a CoS for this role
Home, a place where you belong
This is a great opportunity for a Housing Management Coordinator to join our team here in St Marys Road. As our Housing and Property Guru, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
Responsibilities
- Customer group – we are in a ten-bed shared accommodation with adults with mental health and dual diagnoses.
- Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void within set timescales.
- Ensuring we are health and safety compliant and that maintenance standards are met.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
- Experience in managing a housing management caseload and overseeing landlord and housing management duties
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Work pattern is based on an 8 week rolling rota.
- Based at our service in Southampton.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
- You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
London and South East Supported Portfolio 5
Work Locations
Southampton (St Marys Road)
Closing Date
- Feb.26, 11:59:00 PM
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Housing Management Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Coordinator
✨Tip Number 1
Familiarise yourself with the specific challenges faced by the customer group you'll be working with, such as ex-offenders and substance users. Understanding their unique needs will help you demonstrate empathy and a tailored approach during your interactions.
✨Tip Number 2
Network with professionals in the housing management sector. Attend local events or join online forums to connect with others who have experience in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your ability to work collaboratively by preparing examples of past experiences where you've successfully worked with diverse teams or external partners. Highlighting this skill can set you apart from other candidates.
✨Tip Number 4
Research the latest trends and best practices in housing management. Being knowledgeable about current issues and solutions in the field will allow you to engage in meaningful conversations during interviews and demonstrate your commitment to the role.
We think you need these skills to ace Housing Management Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Management Coordinator. Tailor your application to highlight relevant experience in managing housing caseloads and supporting vulnerable customers.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with tenancy support, rent collection, and any formal tenancy actions you've taken. Use specific examples to demonstrate your ability to manage a housing management caseload effectively.
Showcase Your Skills: Make sure to showcase your skills in working collaboratively with colleagues and external partners. Mention your proactive attitude and organisational skills, as these are crucial for the role.
Personalise Your Application: Address your application to the hiring team and express your enthusiasm for the role. Mention why you want to work for this company specifically, highlighting their commitment to diversity and employee wellbeing.
How to prepare for a job interview at Home Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Management Coordinator. Familiarise yourself with tenancy support, housing benefit claims, and the importance of health and safety compliance. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing a housing caseload and any relevant landlord duties. Be ready to provide specific examples of how you've successfully supported customers, especially those from vulnerable backgrounds, as this is crucial for the role.
✨Demonstrate Your Team Spirit
Since the role involves working collaboratively with colleagues and external partners, be prepared to share examples of how you've worked effectively in a team. Highlight your ability to lead and support others, as well as your proactive attitude towards teamwork.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the Housing Management Coordinator. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
