Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers in housing needs and manage diverse caseloads.
- Company: Join a welcoming team at Home Group, focused on diversity and inclusion.
- Benefits: Enjoy 34 days leave, health cash plan, and career growth opportunities.
- Why this job: Make a real difference in people's lives by helping them secure safe homes.
- Qualifications: Experience in housing management and strong teamwork skills required.
- Other info: Flexible shifts with a focus on health and safety compliance.
The predicted salary is between 25838 - 25838 £ per year.
Job Description – Housing Management Coordinator (251025)
Location: Exeter – Northgate Court Project
Type: Permanent, full-time (37.5 hours per week)
Salary: £13.21 per hour (£25,838 per annum) plus benefits including Health Cash Plan
About the Role
This is an excellent opportunity for a Housing Management Coordinator to join our team in Exeter. You will focus on tenancy support, ensuring customer homes are safe and well maintained.
Typical Day
- Manage a diverse caseload, booking works, handling emergency issues, and supporting customers with their housing needs.
- Support customers from varied backgrounds, all over 18 and experienced in homelessness.
- Assist customers with licensing, housing benefits, and legal notices, including court attendance if necessary.
- Prepare rooms for new tenants and ensure properties are occupied within set timescales.
- Ensure health and safety compliance and maintenance standards are met.
Candidate Profile
- Experience in housing management, including rent collection and legal actions.
- Ability to work independently and within a team, supporting colleagues and customers.
- Proactive, organized, and confident in collaborating with internal teams and external partners.
Additional Information
Due to sponsorship limitations, we cannot currently offer sponsorship to external candidates. This is under regular review.
Team and Support
You will join the ETAAS team, supporting customers rebuilding their lives after homelessness or housing breakdown, alongside dedicated colleagues and management.
Job Details
- Four-week rolling rota, including weekends, with 11.5-hour shifts, 3-4 days per week
- Based at Exeter city centre locations
- Focus on health and safety, compliance, and technology use for support plans and benefits
- Enhanced DBS check required (paid for by us)
Our Culture
We promote diversity and inclusion through networks and support systems, making Home Group a welcoming place for all.
Benefits
- 34 days leave, increasing to 39, plus volunteering days
- Health cash plan covering dental, optical, prescriptions, and more
- High street discounts, career growth opportunities, and wellbeing support
For inquiries, contact recruitment@homegroup.org.uk
#J-18808-Ljbffr
Housing Management Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in supporting customers from diverse backgrounds. Show them you're not just a fit on paper!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in tenancy support and how you've handled challenging situations in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Housing Management Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Management Coordinator role. Highlight your experience in housing management and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Experience: When detailing your past roles, focus on your experience with tenancy support and managing diverse caseloads. Use specific examples to demonstrate how you've handled similar situations before. This will help us see your potential impact!
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and make sure your key points stand out. We appreciate clarity, and it helps us quickly understand your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team at Home Group!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you brush up on housing management basics, especially around tenancy support and legal actions. Familiarise yourself with the specific challenges faced by customers from varied backgrounds, as this will show your understanding of the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing management, particularly around rent collection and handling emergencies. Use specific examples to illustrate how you've successfully managed a diverse caseload and supported customers in the past.
✨Demonstrate Team Spirit
This role requires collaboration with both internal teams and external partners. Be ready to share examples of how you've worked effectively in a team setting, highlighting your proactive approach and ability to support colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or the specific challenges the ETAAS team faces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
