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For Companies At a Glance
- Tasks: Support customers in housing needs and manage diverse caseloads.
- Company: Join a welcoming team at Home Group, focused on diversity and inclusion.
- Benefits: Enjoy 34 days leave, health cash plan, and career growth opportunities.
- Why this job: Make a real difference in people's lives by helping them secure safe homes.
- Qualifications: Experience in housing management and strong teamwork skills required.
- Other info: Flexible shifts with a focus on health and safety compliance.
The predicted salary is between 25838 - 25838 ÂŁ per year.
Overview
Job Description – Housing Management Coordinator (26331)
Pay ÂŁ13.21 per hour (ÂŁ25,838 per annum) and great benefits including Health Cash Plan
Temporary Contract (until 31st of July 26), Full time (37.5 hpw)
Exeter – North Court Project
Home, a place where you belong
Looking for a job where you can make a difference? Join us as a Housing Management Coordinator in Exeter. You\\\’ll help people who\\\’ve experienced homelessness settle into safe, well-maintained homes they can be proud of.
What you’ll do
- Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their licence agreements.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Sometimes issue warning letters or attend court if needed.
- Getting rooms ready for the next customers who need our help and for maximum occupancy, you’ll turn around vacant or void rooms within set timescales.
- Keeping us compliant with maintenance and health and safety standards
Step into a role where your skills shape better lives and stronger communities. You’ll have the tools, trust and training to do your best work and see the impact it makes. Be part of one of the UK’s top 10 Great Places to Work!
You have
- Experience in managing a housing management caseload and overseeing landlord and housing management duties
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners
- Four week rolling rota to include one in every three weekends, working 11.5 hour shifts, 3-4 days per week
- Based at our services in Exeter
- Use technology for support plans, benefit claims and tenancy sign-ups
- You\\’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39
- 800+ high street discounts on shopping, holidays, tech and more!
- Matching pension contributions (up to 7%)
- Career path with development and an excellent training package
- For reasonable adjustments email recruitment@homegroup.org.uk
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Housing Management Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in supporting customers from diverse backgrounds. Show them you're not just a fit on paper!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in tenancy support and how you've handled challenging situations in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Housing Management Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Management Coordinator role. Highlight your experience in housing management and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Experience: When detailing your past roles, focus on your experience with tenancy support and managing diverse caseloads. Use specific examples to demonstrate how you've handled similar situations before. This will help us see your potential impact!
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and make sure your key points stand out. We appreciate clarity, and it helps us quickly understand your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team at Home Group!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you brush up on housing management basics, especially around tenancy support and legal actions. Familiarise yourself with the specific challenges faced by customers from varied backgrounds, as this will show your understanding of the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing management, particularly around rent collection and handling emergencies. Use specific examples to illustrate how you've successfully managed a diverse caseload and supported customers in the past.
✨Demonstrate Team Spirit
This role requires collaboration with both internal teams and external partners. Be ready to share examples of how you've worked effectively in a team setting, highlighting your proactive approach and ability to support colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or the specific challenges the ETAAS team faces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
