At a Glance
- Tasks: Manage properties, support customers, and ensure safe, welcoming homes.
- Company: Join one of the UK’s top employers for wellbeing and diversity.
- Benefits: 34 days leave, paid volunteering time, and health cash plan.
- Other info: Flexible culture with excellent training and career development opportunities.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Experience in housing management or transferable skills required.
The predicted salary is between 22000 - 29000 £ per year.
Housing Management Coordinator
Salary £25,838 per annum with great benefits including Health Cash Plan. Permanent, full time (37.5 hpw), Monday to Friday, hybrid working in Darlington.
We can’t offer a CoS for this role.
What’s in it for you
- 34 days leave, pro‑rated (including bank holidays and a "me day")
- Paid time off for volunteering
- Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to £1,140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
What You’ll Do
- Ensure our customers’ properties are homes they can be proud of, supporting them by engaging and involving them in their tenancies.
- Help customers (especially those with mental health and/or complex needs) with housing benefit claims, ensuring they are received on their rent account.
- Issue and sign warning letters and notices where needed, which may lead to attending court.
- Turn around vacant or void properties within set timescales to prepare rooms for the next customers and maximise occupancy.
- Ensure health and safety compliance and that maintenance standards are met.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
- Experience in managing a housing management caseload and overseeing landlord and housing management duties.
- Know‑how of re‑letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Ability to take on a lead role within the team, offering guidance and support to your colleagues.
- A "can do" positive attitude: proactive, well‑organised, and able to work on your initiative.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners.
The practical bits
- Monday to Friday 9 am‑5 pm.
- Based at our supported properties in Darlington; you’ll spend your time travelling around the properties. Hybrid working between home and supported services.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign‑ups.
- To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
- You’ll need an Enhanced DBS check done and we pay for that.
Find out more
Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
Closing Date
- Jan. 26, 11:59 PM
#J-18808-Ljbffr
Housing Management Coordinator in North East employer: Home Group
Home Group is an exceptional employer that prioritises employee well-being and professional growth, making it a fantastic place to work as a Community Housing Assistant in Northamptonshire. With a strong focus on training and support, employees are empowered to make a meaningful impact in their communities while enjoying a collaborative and friendly work culture. The competitive salary and benefits, including a Health Cash Plan, further enhance the rewarding experience of being part of a team dedicated to improving neighbourhoods and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Coordinator in North East
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Home Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Home Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Home Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Housing Management Coordinator in North East
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Management Coordinator role at Home Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Home Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Home Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Home Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Home Group.
