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For Companies At a Glance
- Tasks: Manage properties, support customers, and ensure safe, welcoming homes.
- Company: Join one of the UK’s top employers for wellbeing and diversity.
- Benefits: 34 days leave, paid volunteering time, and health cash plan.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Experience in housing management or transferable skills required.
- Other info: Flexible culture with excellent training and career development opportunities.
The predicted salary is between 22000 - 29000 ÂŁ per year.
Housing Management Coordinator
Salary ÂŁ25,838 per annum with great benefits including Health Cash Plan. Permanent, full time (37.5 hpw), Monday to Friday, hybrid working in Darlington.
We can’t offer a CoS for this role.
What’s in it for you
- 34 days leave, pro‑rated (including bank holidays and a \”me day\”)
- Paid time off for volunteering
- Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to ÂŁ1,140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
What You’ll Do
- Ensure our customers’ properties are homes they can be proud of, supporting them by engaging and involving them in their tenancies.
- Help customers (especially those with mental health and/or complex needs) with housing benefit claims, ensuring they are received on their rent account.
- Issue and sign warning letters and notices where needed, which may lead to attending court.
- Turn around vacant or void properties within set timescales to prepare rooms for the next customers and maximise occupancy.
- Ensure health and safety compliance and that maintenance standards are met.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
- Experience in managing a housing management caseload and overseeing landlord and housing management duties.
- Know‑how of re‑letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Ability to take on a lead role within the team, offering guidance and support to your colleagues.
- A \”can do\” positive attitude: proactive, well‑organised, and able to work on your initiative.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners.
The practical bits
- Monday to Friday 9 am‑5 pm.
- Based at our supported properties in Darlington; you’ll spend your time travelling around the properties. Hybrid working between home and supported services.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign‑ups.
- To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
- You’ll need an Enhanced DBS check done and we pay for that.
Find out more
Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
Closing Date
- Jan. 26, 11:59 PM
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Housing Management Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Home Group is all about wellbeing and diversity, so think about how your experiences align with their mission. Be ready to share examples that showcase your skills and fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on common questions related to property management and customer service, and don’t forget to highlight your problem-solving skills.
✨Tip Number 4
Apply through our website for the best chance of landing that Property Manager role. Make sure to tailor your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you can make a difference!
We think you need these skills to ace Housing Management Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Property Manager role. Highlight your experience in housing or property management, and don’t forget to mention any transferable skills that show you can handle tenancy issues and build strong relationships.
Showcase Your Skills: We want to see your confidence in managing tenancies and your knowledge of housing law. Use specific examples from your past experiences to demonstrate how you've successfully navigated similar challenges.
Be Professional Yet Personable: While it’s important to maintain professionalism, don’t shy away from showing a bit of your personality. We value authenticity, so let your passion for helping customers shine through in your application.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Home Group
✨Know Your Stuff
Make sure you brush up on housing law, tenancy agreements, and property management basics. Familiarise yourself with the specific policies and procedures of the company, as this will show that you're genuinely interested and prepared.
✨Showcase Your People Skills
As a Property Manager, building relationships is key. Prepare examples of how you've successfully managed tenant relationships or resolved conflicts in the past. This will demonstrate your ability to connect with customers and colleagues alike.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult tenant or managing repairs. Think through your responses ahead of time, focusing on how you would use your initiative and problem-solving skills to handle these scenarios.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture, team dynamics, or specific challenges the role might face. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
