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- Tasks: Be the night-time hero ensuring safety and support for our customers.
- Company: Join Home Group, a place where you can truly belong and make a difference.
- Benefits: Enjoy a competitive salary, health cash plan, and flexible working hours.
- Why this job: Make a real impact while working in a dynamic and supportive environment.
- Qualifications: No specific experience needed, just a passion for helping others and quick problem-solving skills.
- Other info: Full-time role with a 37.5-hour weekly rota, perfect for night owls!
The predicted salary is between 18600 - 26100 £ per year.
Supported Housing Concierge ? Waking nights Leeds, West Yorkshire Permanent – Full Time (37.5 hours per week), rota working £23,464 per annum (£12.00 per hour) Plus, great benefits including Health Cash Plan Home, a place where you belong Are you a natural night owl who thrives when the world is sleeping? If you are energised by the idea of staying active through the night and making a real difference to people\’s lives, we want you to join our team. At Home Group we are on the lookout for passionate and proactive Housing Concierges to help keep our customers, some who have quite complex care needs, safe and our services secure. Typical shift as a Housing Concierge As a supported Housing Concierge, you will be the first point of contact for our customers ensuring their safety and security throughout the night. You\’ll play a vital role in creating a welcoming and supportive environment. Whether it\’s managing the health and safety of the building or responding to emergencies, every shift will create new challenges and the opportunity to make a positive impact. Managing health and safety, patrolling the building, ensuring fire doors are secure and the building is safe for our customers. Responding swiftly to any situation, using your quick thinking and problem-solving skills to keep everything running smoothly. Helping to maintain a clean and pleasant environment, so…
Housing Concierge employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge
✨Tip Number 1
Familiarize yourself with the specific needs of the customers you will be supporting. Understanding their complex care needs will help you demonstrate your empathy and readiness to provide the best service during your interview.
✨Tip Number 2
Highlight any previous experience in security, customer service, or care roles. Be prepared to discuss how these experiences have equipped you with the skills necessary to handle emergencies and maintain a safe environment.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of past situations where you had to think quickly and act decisively. This will illustrate your capability to manage challenges effectively during your shifts.
✨Tip Number 4
Demonstrate your commitment to creating a welcoming environment. Think about ways you can contribute to a positive atmosphere for residents and be ready to share your ideas during the interview.
We think you need these skills to ace Housing Concierge
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Housing Concierge position. Understand the responsibilities and the skills required, such as problem-solving and quick thinking, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, security, or care roles. Provide specific examples of how you've handled emergencies or created a welcoming environment.
Show Your Passion: Express your enthusiasm for working during the night and making a difference in people's lives. Share personal anecdotes that demonstrate your commitment to providing support and safety for others.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and professional.
How to prepare for a job interview at Home Group
✨Show Your Passion for Night Work
Since this role requires working during the night, express your enthusiasm for being a night owl. Share any previous experiences that highlight your ability to stay alert and proactive during late hours.
✨Demonstrate Problem-Solving Skills
Prepare examples of situations where you had to think quickly and resolve issues effectively. This will showcase your ability to handle emergencies and maintain safety in a dynamic environment.
✨Highlight Your Customer Service Experience
As a Housing Concierge, you'll be the first point of contact for customers. Discuss your experience in customer service roles, emphasizing your ability to create a welcoming atmosphere and support individuals with complex needs.
✨Understand Health and Safety Protocols
Familiarize yourself with basic health and safety regulations relevant to the role. Be ready to discuss how you would ensure the safety and security of the building and its residents during your shifts.
