At a Glance
- Tasks: Ensure customer safety and building security while providing support during night shifts.
- Company: Home Group, a top-rated workplace focused on inclusion and wellbeing.
- Benefits: Earn £13.45/hour, enjoy health cash plans, and access 800+ discounts.
- Other info: Permanent part-time role with flexible shifts and excellent career development opportunities.
- Why this job: Make a real difference in people's lives while working nights with a supportive team.
- Qualifications: Calm under pressure with strong communication skills and a passion for helping others.
The predicted salary is between 13.45 - 13.45 £ per hour.
- Earn £13.45 per hour, and great benefits including Health Cash Plan
- Earn £13.45 per hour, and great benefits including Health Cash Plan
- Home, a place where you belong
Calling all night owls!
Prefer staying awake and working through the night rather than snoozing away like the rest of us?
We’re looking for a dedicated night worker who won’t fall asleep on the job!
Here at Home Group we look after vulnerable customers, but also those with quite complex care needs.
Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What You'll Do
- Walk around the building checking CCTV, fire doors and communal areas
- Greeting customers and visitors, picking up repairs or cleaning
- The first line of support for our customers when our wider team or their own support network aren’t around to help!
- Monitor and respond to incidents calmly, quickly and fairly
- Work with colleagues and partners to manage anti-social behaviour
- Why join us
This is more than a job, it’s a place where you feel valued.
You get great training, support from friendly colleagues and a chance to make a real difference every day.
Be part of one of the UK’s top Great Places to Work!
We can't offer a Co S for this role.
- You have
- Calm under pressure with great communication skills
- Passion and experience in supporting others, either personally or professionally
- Good judgement and clear communication
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
- Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
- The practical bits
- Permanent, part time (31.5 hpw).
- The rota is 4 night on, followed by 4 nights off, working opposite shifts to your counterpart. Shifts are from 10pm to 7.30am.
- Although you’ll work nights / lone work, we do get together regularly [in the daytime] for training and team meetings
- Able to use technology to monitor CCTV, update records and communicate with colleagues
- You’ll need an Enhanced DBS check done (we pay for it)
What’s in it for you?
- 34 days leave increasing to 39 (including bank hols and a \"me day\")
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Instant pay access with Stream
- 800+ discounts on shops, holidays, days out, tech and more
- Finally
For reasonable adjustments email [email protected]. Roles can close early, so don’t delay applying.
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Housing Concierge employer: Home Group
At Persona, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Aftercare Coordinator, you'll benefit from competitive salary packages, a Health Cash Plan, and opportunities for professional growth while making a tangible impact on our customers' experiences in their new homes. Join us in a culture that values attention to detail and customer satisfaction, all within a dynamic team dedicated to achieving excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Concierge
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Home Group, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Home Group. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Home Group's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Housing Concierge
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Home Group. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Home Group.
How to prepare for a job interview at Home Group
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Home Group.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Housing Concierge at Home Group.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Home Group that you're ready to hit the ground running in the Housing Concierge role.
