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- Tasks: Ensure safety and security for our customers during night shifts.
- Company: Join a passionate team at Home Group dedicated to supporting vulnerable individuals.
- Benefits: Earn £12.60 per hour, enjoy 34 days leave, and access health cash plans.
- Why this job: Make a real difference in people's lives while working nights with a supportive team.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Dynamic work environment with opportunities for career growth and personal development.
Housing Concierge
Swindon
Permanent part time (24 hpw) Working Thursday to Friday and Saturday waking Nights 10pm – 6am
Earn 12.60 per hour (24638 per annum) pro rata and great benefits including Health Cash Plan
Home a place where you belong
Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us Were looking for a dedicated night worker who wont fall asleep on the job! If youre as energised as a new Duracell bunny with the alert skills of a meerkat this is the job for you!
Were looking for new Supported Housing Concierges to join our growing teams. Here at Home Group we look after our vulnerable customers but also those with quite complex care needs. Your job will be to make sure our customers are safe our buildings are secure and pleasant places to be and that we get on with our neighbours.
Typical shift as a Housing Concierge
If you want a quiet and calm (night) security job then this is not the job for you!
There is so much more involved than just (night working) stuck in an office monitoring CCTV or patrolling the premises.
The first line of support for our customers when our wider team or their own support network arent around to help!
Youll manage the health and safety of the building patrolling to check fire doors making sure everything is locked and secure.
Thinking on your feet and manage a situation on the spot such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
Finally if there is time youll also help us make sure that everything is clean and tidy so you need to be ok with wielding the mop or broom as well!
Fancy going home each day knowing that you have helped change our customers lives for the better Youll do that here working for one of the top ten Great Place to Work in the UK!
You bring
Calm under pressure with great communication skills
You get a kick out of supporting the most vulnerable in society (maybe youve worked in public service or the military ). You know whats required to look after the public and our customers too.
Youre sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
A team player with the confidence to work alone. Dont worry youll have the full back up of our wider team including our out of hours emergency support team.
Due to limits on our current certificates of sponsorship we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Our team
Youll join Deborah Becki and our Swindon Dream team were super passionate about what we do! Were really proud of the work our team does to ensure the safety and positive outcomes for our supportive bunch and like to be there for our team as much as our customers and love a good social get together.
So if youre looking for a job where you really belong Where you can be well you! Bring your uniqueness brilliant skills and awesome experience to deliver amazing things for our customers. then join our team who come from different walks of life and are here to support you as you make yourself at Home!
Job details
Based on site you will also monitor 2 other sites via CCTV.
Working Thursday to Friday on a weekly rota between the hours of 10pm and 6am
Although youll work nights we do get together regularly in the daytime for training and team meetings.
Able to use technology to monitor CCTV and update records
Youll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks peers and allies (Multicultural LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work !
Whats in it for you
34 days leave (includes bank hols and a me day to use for whatever you fancy) increasing to 39 and time off for volunteering too!
Health cash plan saving you from 1140 per annum. Well cover your costs (and kids if you have them) towards dental optical prescriptions alternative therapies and lots more.
Over 800 high street discounts on groceries holidays and days out. Looking for a new phone bike or car Save money with us.
We Grow Our Own colleagues (not literally of course!) when youre ready for the next step in your career you can grow with us!
Colleagues really matter to us thats why were the 10
th
Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Learn more about ourbenefits on our website.
Find out more
Click APPLY NOW to see our Housing Concierge job description find out about us and for help to apply . Sometimes we close a job early so dont delay or you might miss out.
Finally do let us know if theres anything we can do to help you shine in our process by making reasonable adjustments at
South West Supported Portfolio 5
Key Skills
Arabic Speaking,Marketing & Promotions,Access Control System,Apache Tomcat,BI,Back Office
Employment Type : Full-Time
Experience : years
Vacancy : 1
#J-18808-Ljbffr
Housing Concierge employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Home Group's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Housing Concierge, you'll need to be calm under pressure and able to engage with customers. Try role-playing scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've had to think on your feet or manage a tricky situation. This will demonstrate your ability to handle the unexpected, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Housing Concierge
Some tips for your application 🫡
Show Your Night Owl Skills: Make sure to highlight your ability to stay alert and focused during night shifts. We want to see how you can bring that Duracell bunny energy to the role!
Share Your People Skills: Since you'll be working closely with our vulnerable customers, let us know about your experience in supporting others. We love hearing about your past roles in public service or any similar experiences!
Be Yourself: We value uniqueness! Don’t hesitate to show us your personality in your application. Tell us what makes you, well, you! We want to know how you can contribute to our supportive team culture.
Apply Through Our Website: For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and get you on board with our amazing team!
How to prepare for a job interview at Home Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housing Concierge. Familiarise yourself with the key tasks like ensuring safety, managing health and safety protocols, and being the first line of support for customers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
Since this role involves interacting with vulnerable customers, be prepared to share examples of how you've successfully communicated and supported others in the past. Highlight any experience in public service or similar fields where you've had to think on your feet and manage sensitive situations.
✨Demonstrate Calmness Under Pressure
The job requires staying calm and collected, especially during night shifts. Think of scenarios where you had to handle stressful situations and explain how you managed them. This will show that you're ready to tackle the challenges that come with the role.
✨Be Ready to Discuss Teamwork
As a Housing Concierge, you'll need to work both independently and as part of a team. Prepare to talk about your experiences working in teams, how you contribute to a positive environment, and how you can rely on your colleagues for support when needed. This will highlight your ability to fit into their supportive culture.
