Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and ensure safety in a welcoming community environment.
- Company: Home Group, recognised as a Great Place to Work for wellbeing.
- Benefits: 34 days leave, health cash plan, and career development opportunities.
- Why this job: Make a real difference by supporting vulnerable people in your community.
- Qualifications: Strong communication skills and a passion for public service.
- Other info: Dynamic role with a two-week rolling rota and team support.
The predicted salary is between 24638 - 27400 ÂŁ per year.
Overview
Blyth — Permanent, Full Time (37.5 hpw)
Earn ÂŁ12.60 per hour (Salary ÂŁ24,638 per annum)
We can\’t sponsor you due to certificate limits. We review this regularly.
Home Group: Housing Concierge role focused on supporting customers, including those with complex care needs, ensuring their safety and creating a welcoming community.
What’s in it for you?
- 34 days leave, pro-rated (including bank holidays and a “me day”)
- Paid time off for volunteering
- Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to ÂŁ1140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
- Colleagues matter — recognised as a Great Place to Work for wellbeing
Typical duties
- First line of support when the wider team or networks aren’t available
- Ensure building safety through patrols, fire door checks, locks and security checks
- Think on your feet to handle incidents, from suspicious activity to emergencies
- Pitch in with cleaning and tidying when needed
- Help create a calm, safe, and welcoming environment for residents
Note: If you want a purely quiet night security job, this role may not be for you.
Job details
- Two week (rolling) rota between the hours of 08:00 and 20:00
- Although you’ll lone work, we do get together regularly for training and team meetings
- Confident using technology for CCTV, records and customer support
- You’ll need an Enhanced DBS check done and we pay for that
You bring
- Calm under pressure with strong communication skills
- Passionate about supporting vulnerable people (public service experience a bonus)
- Sociable, observant, and quick to spot changes in behaviour
- Confident stepping in before issues escalate, handling situations sensitively
- A team player who’s also comfortable working alone, backed by our out of hours team
- To get from A to B, you’ll need a vehicle insured for business purposes. We’ll pay your mileage
A place where you belong
We support diverse colleagues and have internal networks to help everyone thrive. If you need reasonable adjustments at recruitment, please contact recruitment@homegroup.org.uk
#J-18808-Ljbffr
Housing Concierge employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Home Group's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to handling emergencies or supporting vulnerable people. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Asking about team dynamics or training opportunities shows that you’re keen on growth and collaboration, which is super important for a Housing Concierge role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Home Group.
We think you need these skills to ace Housing Concierge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Concierge role. We want to see how you can support our customers and create a welcoming community!
Showcase Your Communication Skills: Since strong communication is key in this role, use your application to demonstrate your ability to connect with people. Share examples of how you've effectively communicated in past roles or situations.
Highlight Relevant Experience: If you have experience working with vulnerable individuals or in public service, make it shine! We love seeing candidates who are passionate about supporting others, so don’t hold back on sharing those stories.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Home Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Housing Concierge role. Familiarise yourself with the key responsibilities, such as ensuring building safety and supporting customers with complex care needs. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively communicated in past situations. Think about times when you’ve had to handle sensitive issues or support vulnerable individuals, and be ready to share these experiences.
✨Demonstrate Problem-Solving Abilities
The job requires quick thinking and the ability to handle incidents calmly. Prepare to discuss scenarios where you’ve successfully managed emergencies or resolved conflicts. Highlight your ability to stay calm under pressure and how you approach problem-solving.
✨Emphasise Teamwork and Independence
This role involves both working alone and as part of a team. Be ready to talk about your experiences in both settings. Share examples of how you’ve collaborated with others, as well as times when you’ve taken initiative while working independently.
